American Technical Support's Partner, Centina Systems, Selected as Finalist for TM Forum Solution Excellence Award

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NetOmnia, recently selected as a Finalist for TM Forum Solution Excellence Award, is available to National Cable Television Cooperative (NCTC) Members through American Technical Support.

American Technical Support provides internet and voice support for cable operators.

Selection as a Finalist for the Solution Excellence Award is recognition of Centina's success and innovation in deploying a solution that reduces network troubleshooting and downtime and streamlines ongoing administration time-frames and costs.

American Technical Support's partner, Centina Systems, a leading provider of customer-centric Fault and Performance, Application Monitoring and Service Assurance solutions, announced today that it was selected as a finalist for the prestigious TM Forum Solution Excellence Award.

The TM Forum Solution Excellence Award is awarded to the supplier or system integrator demonstrating the most innovative and effective use of TM Forum Solution Frameworks to deliver tangible cost reduction and efficiency improvement. Centina Systems' selection as a Finalist is testimony to the exceptional innovation and capability that the NetOmnia solution has delivered to its customers.

"In building the NetOmnia solution, the company founders set out with the goal of creating a seamless Fault and Performance Management solution built from the ground-up on the latest technologies to address the continuing challenges faced by service providers using legacy solutions," said Gregg Hara, Vice President of Business Development. "Selection as a Finalist for the Solution Excellence Award is recognition of Centina's success and innovation in deploying a solution that reduces network troubleshooting and downtime and streamlines ongoing administration time-frames and costs."

Having attracted a record number of nominees from leading communications service providers, suppliers and systems integrators, the finalists were selected by a judging panel of impartial industry experts.

The TM Forum Excellence Awards are regarded as the most sought-after awards of their kind, recognizing global leadership, innovation and excellence, and giving significance to achievements of leading companies within the communications industry.

American Technical Support is proud to be able to offer their NetOmnia product to the members of the National Cable Television Cooperative (NCTC).

Centina Systems’ NetOmnia is widely deployed by communication service providers, managing thousands of network devices across technology domains. NetOmnia offers out of the box support for over 350 products and will help service providers like the NCTC member companies consolidate multi-vendor, multi-technology network and systems, reduce down time, automate business functions and improve operational efficiency. With NetOmnia’s multi-tenancy capability American Technical Support can offer branded portals to NCTC member companies to view the status of their infrastructure in real-time.

About American Technical Support
American Technical Support provides US-based technical support along with Sigma Systems Device Provisioning Manager (DPM) and Centina Systems NetOmnia™ Fault and Performance Monitoring solution. American Technical Support is available to NCTC members through Element Customer Care. For more information: American Technical Support Website

About Centina Systems, Inc:

Centina Systems, Inc., based in Richardson, TX, is a provider of carrier-class customer-centric service assurance system. Centina Systems' NetOmnia™ helps service providers consolidate multi-vendor, multi-technology network and systems, reduce down time, automate business functions and improve operational efficiency. With NetOmnia, service providers understand the customer impact of infrastructure issues in real time, offer end customers visibility into the services they purchased, improve transparency in customer support thereby reducing service support overhead which leads to a more satisfactory customer experience. For more information visit Centina Systems Website.

About Sigma Systems
Sigma Systems is the proven global leader in delivering advanced IP service fulfillment solutions. Sigma Systems’ powerful solutions enable the world’s Next-Generation Operators (NGOs) to Deliver a Rich Consumer Experience through communications and entertainment services—over any access technology to any device. The company’s award-winning solutions include order management, provisioning and activation, and active mediation of residential and business VoIP, broadband, video, and triple-play and quad-play services. NGOs around the globe — including Bell Aliant, Cox, Rogers, TELUS, YouSee and ZON Multimedia — trust Sigma Systems for service transformation and innovative solutions with market-leading expertise for the delivery of today’s—and tomorrow’s—new services.

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