Don’t Let the Bed Bugs Bite: Scheduling Software Helps Bed Bug Removal Specialists, Pest Control Companies Better Handle Increase in Service Calls

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Pest control specialists and exterminators throughout the country rely on Appointment-Plus to improve, automate and streamline their service-scheduling procedures. It offers such functionality as online customer self-scheduling, automated e-mail and text message reminders, and robust record-keeping and reporting capabilities.

Appointment-Plus Online Scheduling Software

Many pest control technicians nationwide are experiencing a substantial increase in the number of service calls to treat bed bugs and infestations, and those without an efficient scheduling process could be overwhelmed trying to set all of these

Service calls to treat bed bugs in homes, apartments, hotels, resorts, dormitories, businesses and other facilities have increased dramatically in recent months, especially in the Northeast states, as these resilient and hardy pests continue their explosive comeback throughout the country. Appointment-Plus online service appointment scheduling software makes it easy for pest control technicians and their customers to quickly and easily book service appointments to rid buildings of these pesky insects.

A leader in pest control scheduling software since 2001, Appointment-Plus provides all the tools pest control technicians need to improve, automate and streamline their service-scheduling processes. It offers such features as online customer self-scheduling, whereby individuals can view available service times and quickly book their appointments; automated e-mail and text message reminders, which the system sends prior to a scheduled service time; robust record-keeping and reporting capabilities; online payment options; and e-marketing capabilities.

“Many pest control technicians nationwide are experiencing a substantial increase in the number of service calls to treat bed bugs and infestations, and those without an efficient scheduling process could be overwhelmed trying to set all of these,” says Bob La Loggia, president and founder of StormSource Software, the developer of Appointment-Plus. “Our cutting-edge scheduling software makes it easy for them to focus less time on managing their service calls and more time on-site at their customers’ homes and buildings.”

Because it’s Web-based, Appointment-Plus does not require expensive hardware or time-consuming installations to use. All that’s necessary is an Internet connection. This is especially beneficial to technicians and administrative staff that schedule and manage their own appointments while on-site, out of the office or at home.

Technicians that wish to offer online customer self-scheduling can easily add an Appointment-Plus-provided button or banner to their Web site that customers click on when scheduling a service time. The link will take them directly to the pest control company’s online scheduler, where they can view and select services and technicians. The company can also offer secure online payment options for customers who wish to pay for services the same time as they schedule them.

Appointment-Plus is also a perfect fit for pest service providers that do not operate a Web site, as they can still offer their customers the benefit of online self-scheduling. They simply provide them with a link to their online scheduling software.

Pricing starts at $39 per month with no long-term contracts, along with free set-up assistance with a dedicated coach.

“Automating your scheduling procedures through Appointment-Plus can have an immediate and positive effect on your pest-control business operations,” La Loggia adds. “It improves efficiency, frees up valuable staff resources, and your customers will appreciate the convenience of scheduling their services online and at their own convenience.”

For more information on Appointment-Plus and how it can improve your pest-control service scheduling processes, click here.

About Appointment-Plus: Appointment-Plus supplies over 4,000 clients throughout the United States, Canada and 10 other countries the tools they need to efficiently and accurately schedule appointments and sessions, book rooms, accept registrations and many other services. The flagship product of Scottsdale, Ariz.-based StormSource Software, the online application has scheduled over 50 million appointments since its launch in 2001. Geared primarily toward small businesses such as pest-control service providers, medical offices, spas, health clubs and massage therapists, users of the service also include Fortune 500 companies, colleges and universities, healthcare agencies and facilities, federal and local government, and freight and delivery services.

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