Businesses that participate in 'deal-of-day' campaigns often experience fantastic results, but many also have a tough time scheduling the enormous increase in appointments and reservations, especially if their current scheduling procedures are inadequate
Scottsdale, AZ (Vocus) September 7, 2010
Businesses nationwide are taking advantage of “deal-of-the-day” promotions offered through Groupon, LivingSocial and other providers to increase sales and recognition in their respected metropolitan areas and communities. And for good reason. Successful campaigns can equate into hundreds and even thousands of new sales and customers. Scheduling appointments and booking reservations for services, however, can create a logistical nightmare for participating businesses, especially if they do not have sufficient staff members to handle this increase or rely on more traditional methods of scheduling and managing appointments and reservations.
Thanks to online scheduling software from Appointment-Plus, these businesses can effectively and seamlessly handle this influx in appointments and reservations by automating and streamlining the entire scheduling process.
“Businesses that participate in ‘deal-of-day’ campaigns often experience fantastic results, but many also have a tough time scheduling the enormous increase in appointments and reservations, especially if their current scheduling procedures are inadequate,” says Bob La Loggia, president and founder of StormSource Software, the developer of Appointment-Plus. “Our software makes this important—but time-consuming and tedious—task easy by automating and streamlining the entire process.”
As a leader in online appointment-scheduling software since 2001, Appointment-Plus knows the challenges appointment- and reservation-scheduling creates for many businesses and organizations. It’s developed beneficial functionality that helps these groups improve their scheduling and booking procedures, such as: customer self-scheduling, which allows them to view availability and book their appointments or reservations online and at their own convenience, 24 hours a day; automated e-mail and text message reminders, which can reduce the number of “no-shows” by 50 percent; robust record-keeping and report-generating features; online payment options; and e-marketing capabilities.
Chew Chicago, an innovative lifestyle transformation that introduces clients to the necessary tools and practices for achieving total health and weight loss, experienced firsthand the benefit of Appointment-Plus online scheduling software. The business relied on Appointment-Plus for scheduling approximately 700 reservations for its Taste of Chicago Walking Tour, which it offered as its “Deal of the Day” through Groupon. Not able to properly book all of these reservations themselves and unable to hire an employee devoted to this task, owners Jessica Marie El-Assaad and her business partner opted for online scheduling software from Appointment-Plus to automate their scheduling process and make it easier for customers to book their times online, which almost all of them did. This resulted in fewer phone calls and less time manually entering reservations.
Appointment-Plus makes it easy to for businesses and organizations to incorporate online scheduling onto a Web site or deal-of-the-day page by supplying clients with a “book now” button and URL to their specific scheduler. Customers simply click on the button to access their scheduling software. They can also navigate to the scheduler by entering the URL into their Internet browser.
For deal-of-the-day transactions, Appointment-Plus will generate a coupon code for business to provide customers to enter when booking their appointment or reservation, which will prompt the system to not charge the registrant. (Payment of “deal-of-the-day” specials typically occurs on the provider site or page when the customer purchases the service.)
As a Web-based application, Appointment-Plus is accessible from any Internet connection. Additionally, the online scheduler does not require a Web site, expensive hardware or time-consuming installations to use. Pricing starts at $39 per month with no long-term contracts, along with free set-up assistance with a dedicated coach.
“Deal-of-the-day campaigns have quickly gained a reputation as a service that can deliver immediate sales and customers,” La Loggia adds. “Let Appointment-Plus be your partner in professional scheduling and managing these new appointments and reservations.
“You, your staff and your customers will appreciate the benefits it offers.”
To learn more about Appointment-Plus and how it can improve your Groupon, LivingSocial or other “deal-of-the day” campaign, click here
About Appointment-Plus: Appointment-Plus supplies over 4,000 clients throughout the United States, Canada and 10 other countries the tools they need to efficiently and accurately schedule appointments and sessions, book rooms, accept registrations and many other services. The flagship product of Scottsdale, Ariz.-based StormSource Software, the online application has scheduled over 50 million appointments since its launch in 2001. Geared primarily toward small businesses such as medical offices, spas, health clubs and massage therapists, users of the service also include Fortune 500 companies, colleges and universities, healthcare agencies and facilities, federal and local government, and freight and delivery services.