PBX backup is one of the most overlooked aspects of business continuity planning – until it’s too late.
San Diego, CA (PRWEB) January 20, 2011
Vintalk, Vinculum Communications Inc., a global provider of wholesale, business and consumer IP communication services, fully launches its Disaster Recover product after 3 months of successful beta testing.
Vintalk Disaster Recovery product is a remote backup phone system for your business that is an instant, automatic failover. Acting as a standby virtual Private Branch eXchange (PBX), it can mirror your primary phone system and take over if your high speed internet circuit or on-site PBX fails. Not having access to your phone system means you can't communicate with clients, suppliers or employees. This can potentially cost businesses hundreds to thousands of dollars every minute the phone system is down.
“Vintalk Disaster Recovery is our opportunity to provide clients with automatic PBX failover when using our Vintalk Sip Trunking service. Should their PBX suddenly go RNA (Ring No Answer) or ATB (All Trunks Busy), a hosted virtual auto-attendant is triggered to mimic the original PBX auto attendant. Inbound calls are routed to virtual extensions permitting calls to be delivered via cell phones or voice mail messages delivered by email. The goal is to provide automatic failover so our clients’ customers never even know there is an outage.” Kristy Thomas, COO for Vintalk.
Basex, Inc., a leading knowledge research firm, has estimated that a typical 500-person company would lose over $90,000 per day without phone system business continuation. A study from the Business Research Institute revealed that of all the recovery points necessary in the event of a disaster, (data loss, employee management, notifications, etc.) 65 percent of businesses surveyed said telecommunications was the weakest link.
"PBX backup is one of the most overlooked aspects of business continuity planning – until it’s too late. Businesses go to great lengths to back up their data, co-locate their servers, and otherwise protect the vital parts of doing business, but forget that their PBX is a large part of what connects them with their customers. Now they have Vintalk Disaster Recovery to help cover that gap.” Jayson Jones, VP of Vintalk Channel Sales.
About Vintalk, Vinculum Communications Inc.
Vintalk Communications, Inc. is a leading, global provider of wholesale and retail IP communication services. Vintalk owns and operates a best-of-breed voice over IP (VoIP) network which provides origination and termination services to telecommunications carriers. This service includes a full suite of IP communication services to small and medium sized business customers, and VoIP calling services to residential consumers worldwide. Vinculum is headquartered in San Diego, CA and markets its services under the Vincomm, Vintalk and Vincall brands. For more information please visit http://www.vintalk.com or call 888.255.8877.