DSCI Celebrates Ten Years of Successful Operation

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DSCI Corporation, New England’s premier Internet Telephony Service Provider (ITSP), is pleased to announce its 10th Anniversary.

DSCI Corporation, New England’s premier Internet Telephony Service Provider (ITSP), is pleased to announce its 10th Anniversary. The company began operations in Lexington, MA and Laconia, NH on January 15, 2001 with a handful of dedicated employees who were committed to taking advantage of deregulation in telecommunications to resell services to enterprise customers. DSCI differentiated itself from the competition by providing the best customer service in the industry.

“2001, in the midst of the dot-com implosion, was probably not the best time to start a telecom company. However, we had a solid business plan and enough faith in ourselves to take the plunge,” comments, Sean M. Dandley, President/CEO of DSCI from the beginning.

During the first quarter of business, DSCI exhibited the energy and initiative that was to continue to be the hallmark of its operations by successfully hiring 20 employees, contracting with six vendors, completing series C funding, and billing $30,000 ahead of forecast.

Dandley continues, “Our immediate success in 2001 proved we were right. In an industry rife with incompetence and uncaring providers, DSCI’s superior service delivery provided a sharp competitive edge.”

During the early years of the new century, the telecom industry evolved dramatically. Verizon, with the unwitting backing of the FCC, solidified its position which put pressure on the small providers. Competitors appeared, merged, or went out of business in extremely short periods of time. By 2004, DSCI read the writing on the wall – the days of profitable resale were over.

In 2004, DSCI began building out its own IP network and, in 2005, began selling converged voice and data services over the DSCI network. 2005 also saw the introduction of the company’s iPBX Hosted Communications Service, a feature-rich, voice-over-IP hosted phone service. Over the next few years, DSCI worked to convert most of its resale off-net business to the more profitable on-net business. While others were floundering during a recessional economy, DSCI continued to grow and thrive.

“Our intent was, and remains, to carefully and methodically derive more and more of our revenue and profits from IP-based services. We see IP voice rapidly becoming the telecommunications technology choice for the enterprise customer. We will continue to rely on our time-honored formula: the best team + the best products + the best service = superior results,” continues Dandley.

Today, DSCI has grown to 91 employees at three sites and has over 1,800 iPBX stations installed. In 2010, DSCI was named to both the Inc. 5000, a list of the fastest growing private companies, and to the Boston Business Journal’s Best Places to Work.

“We look forward to the next 10 years as we continue to grow and expand our services in the area of Unified Communications such as video, IM, shared workspace and web conferencing. We will also continue our focus on building out the DSCI network to provide the highest level of availability and performance,” adds Jeff Kubick, DSCI’s VP of Marketing.


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Linda Warner
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