CAR-Research XRM Wins Dealer Satisfaction Award

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CAR-Research Received a "Top Rated" Award for Dealer Satisfaction in CRM-Sales Dept. Category

We are proud to present a DrivingSales Dealer Satisfaction 'Top Rated' CRM-Sales Dept Award to CAR-Research XRM, said DrivingSales CEO and Founder Jared Hamilton.

CAR-Research XRM, a single-source CRM solution uniquely branded as; "XRM, Exceeding CRM", won a "Top Rated" CRM-Sales Department award in the second annual DrivingSales Dealer Satisfaction Awards, presented at the 2011 NADA Convention and Expo. For more information about the features that helped the company win this award, visit booth 4285N at the Convention.

"We are very proud of the results our auto dealer clients are enjoying and grateful they chose to vote for us for this award. I can truly say that we offer dealers the future of CRM," said Kurt Kubicki, VP of Marketing for CAR-Research XRM. "We're a one-stop shop for auto dealers looking for a user-friendly CRM tool. This is a single source solution; from sales to service, e-Commerce to ad-sourcing; which will significantly increase revenue and profitability, while saving dealers money in the process."

CAR-Research XRM integrates all of the tools a dealership needs to plan, schedule and control the presales and post sales activities in an organization. A dealership can consolidate all its departments into a manageable solution that delivers value through proven processes and accountability monitoring at every stage of the customer life cycle.

The XRM platform offers over 50 CRM and Marketing Applications, including Internet Lead Mgr, Showroom Control, Desking with DMS push, Websites, Call Center, Integrated Telephony, Mobile XRM, Inventory Control Manager, Service Drive Control Manager©, and Social CRM. The XRM integration model allows dealers to eliminate redundant vendors and save money on their customer relationship efforts by bundling custom solutions for their store.

The DrivingSales Dealer Satisfaction Awards measure satisfaction with services provided by vendors by allowing dealers to rate and review their vendors online at Only vendors who achieved top rankings in dealer satisfaction in each category, as determined by the thousands of auto dealers who are part of the community, received awards.

"We are proud to present a DrivingSales Dealer Satisfaction 'Top Rated' CRM-Sales Dept Award to CAR-Research XRM, said DrivingSales CEO and Founder Jared Hamilton. "This award is a reflection of the excellent results CAR-Research has generated for dealerships across the nation, and we are proud to recognize their accomplishment."

Full award results are available online at Full broadcast coverage of the DrivingSales Dealer Satisfaction Awards ceremony is available at

About CAR-Research XRM
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About DrivingSales
DrivingSales is the auto industry's fastest-growing, most influential trade media property focused on delivering actionable profit-building information to auto retailers and industry professionals. DrivingSales' media network includes flagship property (, the world's largest car dealer social network where thousands of dealership professionals collaborate and share best practices in a 20-group-style setting; DrivingSalesTV (, an interactive web channel which helps car dealers and auto professionals keep tabs on their industry and emerging technologies 24/7; DrivingSales University, an on-demand training platform where dealerships learn the latest web strategies from top e-commerce experts; DrivingSales Executive Summit (DSES) the industry's leading conference where progressive dealers collaborate and learn from world renowned experts; and DrivingSales Dealership Innovation Guide, a free quarterly publication featuring case studies of the industry's most innovative dealerships, solutions and best practices.

DrivingSales encourages innovation and excellence in the industry with its annual Dealer Satisfaction and Innovation Cup Awards, whose winners are determined solely by the dealer community. Founded by Jared Hamilton, a third generation car dealer, DrivingSales was named one of ten social media gambits for 2009 by Automotive News and one of the Top 10 Companies to Watch by Auto Success Magazine.


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