iHance Receives AppExchange Best of ‘10 Award in the Productivity Tools Category from Salesforce.com Customers

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Salesforce.com customers recognize top AppExchange partner solutions based on user reviews. iHance E-mail Integration automatically logs email from any e-mail client to Salesforce

iHance Inc. today was honored by salesforce.com customers with one of the AppExchange Best of ‘10 Awards. In receiving this customer choice award for the Productivity Tools category, iHance joined all the winners in receiving recognition for their ability to take customer success to new levels in satisfaction and application excellence. Built using the Force.com platform, iHance is immediately available for test drive and deployment on the AppExchange, the world’s most-popular marketplace for business apps, at http://www.salesforce.com/appexchange/.

iHance received its award for the Productivity Tools category. This marks the second time iHance has won a Best of the AppExchange award. iHance Absolute Automation E-mail Integration automatically logs outbound and inbound e-mails and creates new contact and lead records on the fly. iHance reduces logging e-mail to Salesforce from minutes-per-e-mail to minutes-per-month. iHance supports all e-mail environments including Outlook 2003, 2007, 2010, Windows 7 (32 and 64 bit), Microsoft Exchange Server, Google Apps, Gmail, Blackberry, Mac Mail, Entourage, Thunderbird, iPhone, Lotus Notes, Oracle Beehive, Eudora, Groupwise and Zimbra.

“iHance solves a pain point for users,” said Christopher da Cunha, iHance’s CEO. “E-mail integration is a perfect complement to iHance’s patented demand generation solutions that enable sales professionals to intelligently qualify and convert prospects based on their e-mail and website behavior.”

"We congratulate iHance for being recognized by customers in the Productivity Tools category on the AppExchange in 2010,” said Kendall Collins, chief marketing officer at salesforce.com. “iHance Absolute Automation E-mail Integration can help our customers realize success with comprehensive cloud based e-mail integration.”

The Productivity Tools category, one of 11 separate categories, recognizes applications that help users of Salesforce save time and operate more efficiently. The “Best of” customer choice awards recognize AppExchange partners who have had excellent user reviews in a specific calendar year. They are awarded based on user-contributed reviews and do not reflect the opinions of salesforce.com, its employees or partners.

About iHance
iHance delivers affordable sales productivity solutions including email integration and patented demand generation solutions that enable sales and marketing professionals to instantly identify and qualify their best prospects online. Over 500 corporate customers worldwide have adopted iHance solutions. iHance is a privately held company with offices in San Francisco, California and Seattle, Washington. For more information about iHance please visit our website at http://www.iHance.com or call 415-617-0018.

About the Force.com Platform and AppExchange
Force.com is the only proven enterprise platform for building and running business applications in the cloud. The Force.com platform powers the Salesforce CRM (http://www.salesforce.com/) applications, more than 1,000 ISV partner applications like those from CA Technologies, FinancialForce.com and Fujitsu, and 185,000 custom applications used by salesforce.com’s 87,200 customers such as Japan Post, Kaiser Permanente, KONE and Sprint Nextel. Force.com also enables developers to make any enterprise app social by leveraging the social collaboration components including profiles, status updates, and real-time feeds available with Chatter.

Applications built on the Force.com platform can be easily distributed to the entire cloud computing community through the salesforce.com AppExchange 2 marketplace http://www.salesforce.com/appexchange/, now featuring the ChatterExchange.

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Christopher da Cunha
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