ZenKraft LLC Receives AppExchange Best of ‘10 Award in the ChatterExchange Category from Salesforce.com Customers

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ZenKraft Shipmate enables users to calculate rates, process shipments and track packages using Chatter without ever leaving Salesforce CRM.

ZenKraft LLC today was honored by salesforce.com customers with one of the AppExchange Best of ‘10 Awards. In receiving this customer choice award for ChatterExchange, ZenKraft joined all the winners in receiving recognition for their ability to take customer success to new levels in satisfaction and application excellence. Built using the Force.com platform, Shipmate is immediately available for test drive and deployment on the AppExchange, the world’s most-popular marketplace for business apps, at http://www.salesforce.com/appexchange/.

ZenKraft LLC received the ChatterExchange award for Shipmate – a free FedEx shipping app that enables companies to generate labels, process shipments and track packages natively on the Force.com platform. Customers using this app have noted up to a 60 percent increase in efficiency for their operations teams and a 12x reduction in time taken to track packages for their sales and support reps.

"We've used Shipmate now for over a year and it's revolutionized the way we ship and track packages," said Johanna Tuozzo, FONA International. "Our favorite feature for tracking is Salesforce Chatter, where any user can follow a shipment and automatically receive real-time status updates in Salesforce whether in the office or on a mobile device. This app easily saves us 50 hours per week."

”The AppExchange is the world’s leading marketplace for companies to extend the benefits of social, mobile and open business apps throughout their organizations,” said Kendall Collins, chief marketing officer at salesforce.com. “Shipmate’s Chatter integration can help our customers realize success with real-time tracking of shipments. We congratulate ZenKraft LLC for being recognized by customers in the ChatterExchange category on the AppExchange in 2010.”

The ChatterExchange category, one of 11 separate categories in the AppExchange Best of ‘10 Awards, recognizes applications which leverage the real-time feeds and collaborative features of Chatter. The “Best of” customer choice awards recognize AppExchange partners who have had excellent user reviews in a specific calendar year. They are awarded based on user-contributed reviews and do not necessarily reflect the opinions of salesforce.com, its employees or partners.

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