We'll be able to quickly and easily show the tremendous benefits traders can get by using our Gold Service level
Bethesda, MD (PRWEB) February 10, 2011
Invested Central, a Bethesda, Maryland company, is announcing a series of website enhancements to roll out their 2011 customer satisfaction strategy. The enhancements will focus on three functional areas including organization, communication and education. Through these areas, Invested Central is poised for dramatic growth accompanied by ever-increasing levels of customer satisfaction.
The website organization is being improved in several areas. By consulting with user interface (UI) experts, the home page layout has been re-organized to present the most important information in areas that are most accessible to site visitors. In many cases, changes were subtle, but important nonetheless.
Additionally, website visitors can more easily distinguish between the various service levels and make quicker decisions on how best to use Invested Central to become better stock market traders. "We'll be able to quickly and easily show the tremendous benefits traders can get by using our Gold Service level," said John Hopkins, CEO of Invested Central.
Communication levels are being improved across the board. Because there is so much interaction between members and the Invested Central team, the timing and duration of the various interactions have been examined and modified to provide the best information at the right time.
Education is a theme that was central to the website enhancement strategy because Invested Central distributes a massive quantity of educational information on a daily basis to their members. Streamlining those communications will improve the customer - and prospective customer - experience. For example, Invested Central has created the Traders Boot Camp, which will launch in late February. The Boot Camp is a 10 day series that will cover topics ranging from market makers to divergences and many other aspects of stock technical analysis. The Boot Camp will be delivered as a free service to both members and prospective members.
By focusing on these several areas, the changes to the Invested Central website will make it much easier for existing members to interact and also for prospective members to join the venerable group. Many of the changes that are part of the 2011 strategy have already been put in place and the plan will culminate with the launch of the Trader Boot Camp in late February.
About Invested Central - Invested Central provides education and stock market guidance to individuals who have taken trading into their own hands. They provide pertinent information to their members during the trading day, including market updates, stock ideas, and conduct live member only chats while the market is open to help enhance trading success. Invested Central is in their seventh year of business and continues to serve members who have been part of the Invested Central community since its inception. You can learn more about Invested Central by visiting their website at http://www.investedcentral.com.