Record Nations Publishes Document Scanning Industry Trends of 2010

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Record Nations has published an industry review of the top document scanning trends in 2010. The report lists four trends shaping the document scanning service landscape. These include the growth of medical records digitization and the rough business climate.

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the move to electronic records is more of an evolution than a revolution

Record Nations, a national network of document scanning services, has released the results of the top scanning trends for 2010. The company helped thousands of companies digitize their records last year. The incoming service requests were analyzed to create an overview of the records management industry. They have extrapolated the top four trends in scanning for 2010.

The study shows the biggest change in the scanning industry is the volume of digitization done at medical offices. They are increasingly converting their offices to Electronic Health Records (EHRs). The trend can be partially tracked back to the grants in the economic stimulus package and new Medicaid payment requirements for EHR compatibility. Doctors are looking for solutions to maintain their Medicaid rates.

  •     The rate of medical record scanning grew 22% in 2010

The second biggest trend that Record Nations observed was businesses looking to recover space. This covers all the storage closets and offices that are filled with records. During the economic downturn, many small business owners have opted to store their documents internally rather then spending money for off site record storage or scanning services. Now, as companies look to expand they need the space back to grow.

  •     Scanning requests to get space back were up 11% for the year

The third trend from the Record Nations study was a response to the poor economy. “Unfortunately, we saw a large number of scanning requests from businesses that were closing the first half of the year,” says Steve Hastert, President of Record Nations. “The officers know that they have to store the business records for seven years, and they are looking for a cost-effective solution.”

  •     Requests from closing businesses increased 8% in 2010

The fourth trend according to the Record Nations study, points to the influence of the “green” movement. Historically more businesses wanted to scan their records for efficiency reasons. Now, there is more interest in electronic records to make the office paperless so it is environmentally friendly.

  •     Requests due to “environmental” considerations showed a 4% increase

The overarching trend continues to be a move away from paper records to digital ones. “It will be decades but the march towards the true paperless office continues,” says Hastert. “I would contribute the move to be mostly about the average age of the workforce. Younger workers prefer electronic records to paper.” He calls the move to electronic records more of an evolution than a revolution.


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Melinda Powelson
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