Protocol's 2010 Philanthropic Initiative a Resounding Success

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Q4 food and toy drive provides for thousands throughout North America.

Protocol Global Solutions, a trusted provider of BPO solutions for the healthcare, energy, financial services, and insurance markets, today announced the success of their Q4 philanthropic plan to collect toys, clothing and canned goods for those less fortunate.

In keeping with "Protocol Global Solutions in the Community," the company's overall philanthropic initiative for 2010, donations were collected at six of North American offices and distributed to local outreaches. These facilities included local chapters of Toys for Tots, the Salvation Army, City Kids, Meals on Wheels, the YMCA, and the Coalition for the Hungry and Homeless, to name a few. In total, over 300 toys, 600 items of clothing and 1,400 cans of food were collected.

Visit our website to learn more about our charitable endeavors and partnership opportunities:

"Once again, the generosity of our employees was overwhelming," said Chris Haerich, Vice President of Compliance and head of Protocol's philanthropic efforts. "The outpouring of items to be donated to so many worthy causes underlines Protocol's strong culture of giving to help others."

"Last year's quarterly initiatives provided us with four distinct opportunities to give back to the many communities Protocol calls home," said Don Norsworthy, President and CEO. "And we did so with great success. Now, we can turn our attention to the year ahead and finding new ways in which to improve the world around us."

About Protocol Global Solutions:
Protocol is a single source provider of contact center services, case management and monitoring services, and cutting-edge marketing solutions. From contact center services for customer service, lead generation, customer acquisition and retention to up-sell, cross-sell, and winback campaigns, Protocol helps organizations grow, find, interact with, and retain customers through virtually every channel and touch point. In addition, Protocol proactively adds value to the relationships between its clients and their customers with depth and experience across a diverse range of verticals and services, including strategic and creative program development, leading technology, data analytics, and customized dashboard reporting. Protocol Global Solutions has over 2,200 employees in 8 locations across the U.S. and internationally. Learn more at


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