Competency-Based Management Positioned as the Best Practice Approach to HR Management for Police Services Across Canada

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Law enforcement agencies internationally are experiencing numerous HR challenges, including high attrition rates, a diminishing youth cohort, increasingly complex work environments, and shrinking budgets. Canada's Police Services are no different. To address these challenges, the Canadian Police Sector Council (Canada's center for HR information, tools and networks in policing) engaged Human Resource Systems Group (a leading competency-based management (CBM) service provider) to develop tools, guides and manuals supporting implementation of CBM in succession planning, leadership development, and constable selection. Additional information on how CBM is being used to address HR challenges impacting the policing workforce is included in the press release below, and experts involved in the initiative are available to discuss the project in more detail. For more information on this project, download the Case Study. Please feel free to contact me for more information or set up an interview. Respectfully, Sarah Beckett, 613-745-6605 x224

Competency-Based Management is crucial to the success and health of any organization when it comes to recruitment selection and promotion

Human Resource Systems Group, Ltd. (HRSG), international leader in competency-based tools and systems, has begun work with the Canadian Police Sector Council to improve capacity within the Policing Sector to carry out their mandate to serve and protect.

Made up of over 200 police services, the Canadian policing sector is a diverse and dynamic industry representing National, Provincial, Municipal and First Nations services, all with different needs and interests. Through extensive research conducted on behalf of the sector, three major labor market issues were identified:

  • Demographics: aging workforce, high attrition rates, a disinterested and diminishing youth cohort
  • Changing workload: increasingly complex work environments, requirements for new and advanced skill sets
  • Budget & governance: policy and operation environments evolving at a dramatic pace, while the budget allocation has not kept pace

Through extensive analysis and examination of the challenges, recommendations were made to implement a national policing competency framework supporting integrated selection, succession management and leadership development.

"Competency-Based Management is crucial to the success and health of any organization when it comes to recruitment selection and promotion," said Inspector Brett Fryer, OIC Staff Development, Saanich Police Department. "The Saanich Police Department uses CBM to identify the right people, with the right abilities and behaviors to create the best possible pool of qualified candidates. This is achieved by assessing the candidate's suitability against a defined set of competencies. By using CBM we can work towards achieving our goals and objectives."

The tools and guides developed by HRSG were designed to be easy to understand, user friendly and simple to implement. Three years of research went into the development, and over 70 policing organizations contributed to the project. In addition, over 700 Subject Matter Experts from the policing community were involved in validating the final products.

In addition to the custom Competency Dictionary which was built from (HRSG's comprehensive Library of Competencies), HRSG produced Rank Profiles, Selection Guides, a complete Leadership Development Framework, and a Succession Management guide. The former HR Director of the Royal Canadian Mounted Police, Denis Fodor, had this to say about this guide: "(The Succession Management Guide) is a very easy read and a great practical tool for use across the country or maybe even the world. It is logical in its progression and thus can be used by HR personnel and even operational types."

This project has received high praise from all stakeholders, and individual police services are now moving ahead with implementing CBM in their organizations as it is seen as a way to improve effectiveness of their services, decrease HR costs, and increase the capacity to serve and protect.

About HRSG
Human Resource Systems Group, Ltd (HRSG) is an international leader in developing, implementing and supporting competency-based strategic talent management solutions worldwide. Founded in 1989, HRSG offers integrated solutions, including professional services, training and its flagship software product i-SkillSuite® which all support competency-based initiatives. HRSG's team of Industrial Organizational Psychologists are renowned for developing leading HR management solutions that address the day-to-day challenges experienced by organizations around the globe.

This press release was distributed through PR Web by Human Resources Marketer (HR Marketer: on behalf of the company listed above.

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Sarah Beckett
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