DataBank IMX Recognized by Hyland Software for Outstanding Performance

Share Article

Company Receives Gold and Diamond Awards for Sales, Service and Support of OnBase Clients

“Our ability to understand paperwork challenges in a myriad of industries and organizations has enabled us to produce the results that have earned DataBank these awards."

Hyland Software of Westlake, OH, has once again honored DataBank IMX for outstanding sales achievement and customer service and support of their OnBase ECM software products nationwide. DataBank, a perennial winner of these prestigious awards, is a leader in providing business process improvements that allows clients to move information through their companies and organizations electronically versus with paper file systems. In addition to marketing the OnBase software, the company also operates seven full-service production facilities where they provide document conversion services that convert standard office documents and engineering drawings to digital images and data that will be imported into the various OnBase software installations in Healthcare, Higher Education, Government and Shared Services environments.

Dick Aschman, CEO, said; “We are honored to be recognized as one of the top resellers of Hyland’s OnBase software once again. This is a relationship that grows stronger each year as we continue to work with our clients on document management solutions that solve real problems in today’s complex business environments. Our ability to develop unique workflow solutions that automate paper-intensive applications sets DataBank apart from many of its competitors. The Gold Award for Outstanding Sales Achievement recognizes our ability to solve client challenges and present effective ECM solutions. More importantly, the Diamond Award for Outstanding Service and Support validates the investments we have made in people and processes supported by a team of sales engineers that analyze, design, configure, install and train our customers on their OnBase investment.”

“Today, more emphasis is being placed on the long-term value of IT systems including enterprise content management solutions,” said David Conley, director of U.S. channel sales for Hyland Software. “As a result, organizations are demanding top-notch service and support from their vendors. DataBank IMX consistently fills this need.”

Chuck Bauer, COO of DataBank and a member of Hyland’s Partner Advisory Council, noted; “Our ability to understand paperwork challenges in a myriad of industries and organizations has enabled us to produce the results that have earned DataBank these awards. Behind the scenes we have the infrastructure to support departmental and enterprise wide solutions. Our SAS 70 Type II and PCI DSS Certifications provide an additional layer of security and compliance not typically found in our industry. The ability of our national production network of conversion centers allows us to process a billion images a year in support of client requirements in a totally seamless and fully integrated network.”

About DataBank

DataBank, has rapidly become an industry leader in document management and document conversion services with seven state-of-the-art production centers nationwide. DataBank is a national full service provider of document management solutions and document scanning services. They provide a comprehensive range of imaging services, document management software, web-based document hosting, and end-to-end vertical industry Enterprise Content Management (ECM) and department-level solutions for companies and organizations that want to improve their document imaging and information management processes. As an Industry leader, DataBank understands its customers' business environments and is delivering value-added application solutions and services to thousands of clients throughout the United States.

DataBank enjoys industry partnerships with document management and technology organizations from around the world, and has recently received national recognitions for its performance and quality by Kodak, Hyland and Digitech Systems. DataBank also understands the importance of protecting vital information belonging to its clients with SAS 70 Type II and PCI/DSS certifications. The company assists their clients in complying with HIPAA, FERPA, and other government and internal regulations and compliance requirements.

# # #

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Bob Zagami
Visit website