GIBill.com Answers The 1,775 Question About GI Bill Benefits

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At the end of last year, Congress passed the Post-9/11 Veterans Educational Improvements Act of 2010, which addressed several shortcomings of the August 2009 Post-9/11 GI Bill. Some of these improvements included the elimination of restrictions on non-degree granting institutions and the expansion of the housing stipend to include students taking online courses. In an effort to deliver timely updates, GIBill.com’s Ask the Expert helps address questions from service members and their family members about the GI Bill and its benefits. Recently, GIBill.com's Ask the Expert answered its 1,775 user submitted question.

Because our veterans have done so much for this country, GIBill.com strives to provide the most current information possible tied to one of the most important military benefits, the GI Bill.

GIBill.com’s Ask the Expert recently answered its 1,775 user submitted question about GI Bill benefits. On average, the site receives over 100 (99 in Nov, 102 in Dec, 128 in Jan) questions per month, ranging on topics from GI Bill eligibility, payments, benefits transfers, enrollment, and program specifics. With around five questions being answered per day, the feature shows that confusions about the Post-9/11 GI Bill, the Montgomery GI Bill and associated programs such as the Yellow Ribbon Program continue to exist.

"Because our veterans have done so much for this country, GIBill.com strives to provide the most current information possible tied to one of the most important military benefits, the GI Bill,” said GIBill.com spokesperson, Alisa Stoudt. “The Ask the Expert feature strives to be a knowledgeable hub that veterans can turn to when they have a question about GI Bill provisions.”

Questions are answered by two G.I.s who have 30+ years of military experience. Former Division Command Sergeant Major Ron Kness served as a Supervisor of Military Personnel Services, including Education Benefits, and Jeffery Anderson, who served as an officer in the United States Marine Corps and is a graduate of the Virginia Military Institute, respond to users on a daily basis.

After questions are answered, they are posted to GIBill.com’s blog and streamed through the site’s Twitter account. Questions are also archived and made searchable on the website for those who are looking for instantaneous results.

“We receive a number of questions daily from not only veterans, but their family members as well,” Stoudt said. “As GI Bill provisions have changed over the years, we want users to know we’re here to assist them with finding answers to their questions every step of the way. Our goal is to make sure that GI Bill recipients understand how to use the benefit that they have rightfully earned.”

Just five months ago, GIBill.com made an announcement that it answered its one thousandth question and is quickly on its way to doubling that number.

For more information, visit GIBill.com

About GIBill.com
GIBill.com, a trusted resource since 1999, provides in-depth benefits information and news to over 50,000 servicemembers and veterans each month. Devoted to providing comprehensive and pertinent information to servicemembers, veterans and their families, GIBill.com is committed to keeping members of the military community up-to-date on their Montgomery and Post-9/11 GI Bill benefits as well as provide information on tuition reimbursement rates, the housing allowance, GI Bill comparison charts, and much, much more.

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Sara Robbins

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