BMC Software Standardizes on Ravenflow's Visual Business Definition Software

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BMC bridges silos, improves accuracy using RAVEN

RAVEN allows us to generate use case descriptions, activity diagrams and high-level test cases from a single activity for greater efficiency

Bridging team silos continues to stymie many IT companies and departments, but by standardizing on RAVEN, the award-winning visual requirements definition software from Ravenflow, BMC Software has reduced its documentation time and improved its requirements definition accuracy for its software development projects.

“RAVEN has helped us streamline our requirements definition process by getting all our business systems analysts on the same page, using the same tools and methodologies across teams,” said David Riggan, Director, Enterprise Business Architecture, at BMC Software. “This has proved to greatly speed development, especially for projects that span multiple application teams.”

“RAVEN allows us to generate use case descriptions, activity diagrams and high-level test cases from a single activity for greater efficiency,” Riggan added. “Its natural language basis and advanced modeling capabilities improved clarity and accuracy of project requirements, so we’re better able to deliver exactly what the customer needs. And it provides a consistent methodology and a central repository for capturing and documenting requirements, so we also improve the quality of our requirements—and requirements definition practices.”

BMC’s adoption of Ravenflow for the IT Division dovetailed with their efforts to create a Business Analyst (BA) Center of Excellence, elevate BA skills, and institute requirements best practices across the division. Ravenflow provided a 2.5-day BA Center of Excellence training program focused on the new methodology, best practices, tips and techniques, supported by Ravenflow software. Today, nearly 30 BAs, developers, and quality assurance professionals within the division are using Ravenflow on a daily basis for capturing project use cases.

“We view BMC as an ideal customer. They started with an initial pilot, learning best practices, and then evolved over time to appreciate the value and benefit that RAVEN can bring to their stakeholder community. In addition, we had the unique opportunity to collaborate on how they could best adopt RAVEN, and we worked together to customize training courses and materials that fit their organization’s need,” said Susan Boers, president and CEO of Ravenflow.

For companies that are ready to establish their own Center of Excellence, or improve the one they have, Ravenflow offers an 18-hour on-site course, Center of Excellence Skills Training. The course is certified by the International Institution of Business Analysis (IIBA) and can be customized to users’ skill sets or the needs of the company. The material is aligned with the IIBA BABOK version 2, and covers the skills identified by the IIBA as being critical to business analyst success. To learn more about the Center of Excellence Skills Training course, please visit:

Additionally, Ravenflow is hosting a Center of Excellence webinar today, “Getting Started with a BA Center of Excellence,” at 10 a.m. PST (1 p.m. EST). This complimentary webinar explores the why, when, and how of creating a BA Center of Excellence, and provides an overview of prerequisites and potential roadblocks. To register, please visit

About Ravenflow
Ravenflow is a leading provider of process visualization, and requirements definition software that allows companies to gain better insight, clarity, and quality in their process improvement and application development projects. Leveraging a patented natural language engine, Ravenflow helps companies analyze and visualize their business processes, application requirements, and system engineering needs. Ravenflow recently received the 2010 IBM Jazz Innovator Finalist Award, the 2009 Jolt Productivity Award, 2009 IBM Rational ISV Partner of the Year Award, and was selected as a Gartner “Cool Vendor in Application Development.”

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Elizabeth Trimble
Trimble Marketing & Communications
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