generationE Wins 2011 IBM Beacon Award for Best Industry Solution for Telecommunications

Share Article

IBM Business Partner recognized for technical excellence, industry expertise and innovative solutions for IBM products and services

“We congratulate generationE on winning ‘Best Industry Solution for Telecommunications’ and demonstrating their commitment to delivering innovation and business value to our mutual clients," said Rich Hume, general manager, IBM Global Business Partners.

generationE Technologies (http://www.generationetech.com/), a global IT solution provider and leading expert in IT service management and automation, was named winner of the IBM Beacon Award in the “Best Industry Solution for Telecommunications” category. This prestigious honor is awarded each year to a select number of IBM Business Partners to recognize information technology excellence, commitment to skills attainment, industry knowledge and innovative solutions based on IBM products and services.

The Beacon Awards are an important element of IBM’s Business Partner recognition program. Chosen from among hundreds of nominations by leading industry journalists, analysts and IBM executives, Beacon Award winners have set the standard for business excellence, innovative technology solutions, industry knowledge and client satisfaction.

“This award represents a significant honor to generationE. It demonstrates our commitment to IBM as well as our telecommunications industry expertise and ability to address real business issues with technology,” said Casey Kindiger, CEO of generationE Technologies. “We look forward to continuing to work with IBM in close partnership to deliver high-value solutions that drive innovation and success for our joint customers.”

The IBM Beacon Awards provide a wide range of industry recognition, increased visibility and promotional opportunities to award winners and finalists. This year’s awards recognized Business Partner achievements across 27 award categories.

“The IBM Beacon Awards recognize Business Partners who have delivered high value, innovative solutions that exemplify our focus on technical excellence, industry expertise and client satisfaction,” said Rich Hume, general manager, IBM Global Business Partners. “We congratulate generationE on winning ‘Best Industry Solution for Telecommunications’ and demonstrating their commitment to delivering innovation and business value to our mutual clients."

generationE specializes in implementation and integration services for IBM Tivoli Netcool solutions. The company’s Resolve Run Book Automation (RBA) platform (http://www.resolve-systems.com/index.html), used by communications service providers (CSPs) and other organizations worldwide, is deployed in conjunction with Tivoli Netcool to automate up to 90 percent of manual IT tasks. Built from the ground up to provide broad-based, enterprise-class scalability and a vendor-neutral approach to automation, Resolve makes use of Wikis to centralize operational knowledge for easy sharing across the enterprise.

CSPs leverage generationE’s expertise, along with the Resolve and Tivoli Netcool platforms, to maintain 24/7 network uptime and prevent loss of service to customers; enhance internal collaboration and workflow; launch new services faster to market; and attain time savings of thousands of hours each year to positively impact customer service.

For more information about the IBM Beacon Awards, including information about winners and finalists, please visit https://www-304.ibm.com/partnerworld/wps/servlet/ContentHandler/2011_beacon_awards_solutions.html.

To learn more about IBM PartnerWorld, a comprehensive program that offers marketing and sales resources, training, certification and technical support to help create new revenue and market opportunities for IBM Business Partners, visit http://www.ibm.com/partnerworld.

About generationE Technologies
generationE Technologies is a global information technology (IT) solution provider dedicated to helping companies evolve and thrive through increased operational efficiency and improved customer retention. Recognized worldwide for its comprehensive platform-as-a-service (PaaS) offerings for IT service management, and for expertise in IBM Tivoli integration, the company further drives enterprise innovation through its Web 2.0-based Resolve Run Book Automation software, which automates up to 90 percent of manual IT tasks. For more information please visit: http://www.generationetech.com.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Paula Johns

+1.760.522.0941
Email >
Visit website

Media