Lowell, MA (PRWEB) February 24, 2011
Lyrix Inc., a leading provider of enterprise focused communications-as-a-service (CaaS) solutions to SMBs and Fortune 50 Companies worldwide announced today that Telesphere has extended its use of Lyrix’s Mobiso Suite to power its new Speak2Dial service, bringing a new service that allows users to access a company’s directory through voice prompts from their office or cellular phone.
With Speak2Dial, users can: dial by voice from office or cell to co-workers instantly -- by simply pressing a preprogrammed button on their desk or mobile phone and speaking the name of the person they are trying to reach. Since the directory is hosted in the 'cloud', users no longer have to continuously sync their mobile phones and other directories when the directory is updated. Access Voicemail -- by simply saying, 'Voicemail,' and the system prompts for user credentials. Connect with the press of a button -- by adding the Speak2Dial company directory access number as a one-click soft-key, mobile phone favorite or desk phone direct extension. Create shortcuts to connect -- like 'Operator,' 'IT Helpdesk' or 'Technical Support' to reach company departments without knowing a specific party's name. Ensure safety while driving -- by eliminating the need to fumble through their mobile phone's directory. With Speak2Dial saved as a shortcut, users can access their entire directory with the push of one button.
Lyrix’s Mobiso Suite provides a range of cloud based enterprise communications applications, including Hosted Speech Assistant, Hosted Phonebook 2.0, and real-time Wireless Expense Management solutions fully integrated into a single multi-tenant based platform. Powered by Mobiso, Telesphere's Speak2Dial business customers will be able to utilize a best-in-class speech enabled auto attendant (SEAA) solution that utilizes Lyrix’s patent-winning PeopleFind technology to fundamentally change the way their business communicates.
Stewart Hampton, Marketing Director at Lyrix, said: "Telesphere's Speak2Dial is one of the most useful voice services to be offered to the hosted VoIP market to date, enabling businesses that use Telesphere's fully hosted and customizable VoIP systems to gain a competitive advantage in the ways they service their customers. This service offering should permit companies to create a "numberless enterprise," allowing employees to be increasingly mobile and still reachable all while maintaining personal phone number privacy. Even with employee churn, that would negatively impact recognition performance with some SEAA solutions, PeopleFind Day2 Linguistics - available only from Lyrix - ensures continuous speech recognition improvement over time.”
Telesphere's Speak2Dial is available immediately to all Telesphere customers worldwide in a wide range of languages.
Lyrix, established in 1995, is an enterprise focused communications-as-a-service (CaaS) company based in the Boston, MA metro area. Lyrix provides enterprise communications solutions including cloud-based wireless expense management, unified communications, and speech recognition assistants to SMBs and Fortune 50 Companies worldwide. Mobiso is the creation of Lyrix, Inc. We are partners with major players such as Alcatel, Broadsoft, Mitel, and Cisco, and our client base includes prestigious names such as Ernst & Young and Citigroup UK.