We're obviously thrilled to be the recipient of this award, but even more rewarding is that this honor is determined by shop owners and technicians who count on us every day
Saint Paul, MN (PRWEB) February 23, 2011
Identifix®, (http://www.identifix.com) one of the nation's premier sources of online and hotline vehicle diagnostic, maintenance and repair information, announced today that the company is a winner of Tech Shop Magazine's 2010 Top 5 Tools Award. Only 21 manufacturers were awarded this year's honor.
Each month, TechShop readers report the top 5 tools they use in their shop and on the job. Award winners are determined based on the number of times a company or product is mentioned by shop owners and technicians in the previous six issues of TechShop, in the Top 5 Favorite Tools section.
"We're obviously thrilled to be the recipient of this award, but even more rewarding is that this honor is determined by shop owners and technicians who count on us every day," commented Jeff Sweet, Identifix President. "It can be a challenge to position an online product as a 'tool,' so this recognition also affirms that we're an essential resource to shops, or as one of our customers recently put it: 'as important as a 10mm wrench'," Sweet added.
Identifix® serves the automotive aftermarket with (i) a telephone based Repair Hotline service to assist technicians in diagnosing vehicles in their repair shop -- fielding 15-20,000 calls per month, and (ii) Direct-Hit™, an online diagnostic information service that allows technicians to access the Identifix database of symptoms and potential fixes with over 25,000 subscribers.
Identifix® is a wholly owned subsidiary of Service Repair Solutions, Inc. (SRS) http://www.servicerepairsolutions.com, which Inc. Magazine ranked in 2009 and 2010 as one of the top 100 fastest growing private software companies in the United States. Since 1987, Identifix has evolved into the nation's best source for knowledge of what breaks on vehicles, what vehicles it breaks on, and how to fix those vehicles correctly. The knowledge base is created from data gathered from the more than 250,000 annual calls it receives from technicians seeking diagnostic assistance for vehicle repair problems; its staff of 45 master technicians (with over 1,000 years combined years of experience performing vehicle diagnostics); and the nation's most comprehensive on-site library of factory vehicle service information. Identifix products and services include: Repair Hotline™, Direct-Hit™, Repair Trac™, and consulting services to automotive equipment manufacturers. For more information visit: http://www.identifix.com