Merced Systems to Host Sixth Annual Customer Summit for Sales and Service Industry Leaders

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Global Telco Executives from Everything Everywhere and O2 Telefonica to deliver keynote addresses; sales and service leaders to meet in San Diego, CA to share performance management success strategies

Merced Systems, Inc., the leading provider of Sales Performance Management and Service Performance Management solutions that drive business execution, today announced it will hold its sixth annual Customer Summit on May 10-12, 2011 in San Diego, Calif. Leaders from top sales and service organizations across the globe will come together to share best practices and successful strategies for aligning sales and service organizations to overall business goals.

Event Details:

Date: Tuesday, May 10 - Thursday, May 12, 2011
Location: Loews Coronado Bay Resort, San Diego, Calif.
Registration information:

Conference activities include industry expert and customer-led breakout sessions on a wide range of topics including sales and service performance management, incentive compensation management, coaching, analytics in call centers and sales organizations, and the transformation of sales and service organizations. Attendees from industries including telecommunications, banking and finance, insurance, consumer products, travel and hospitality will get a first look at new capabilities and features in Merced Systems products, participate in business problem focused discussion groups, network with colleagues, and have ample opportunities to speak to Merced Systems experts. The summit’s opening keynote will be presented by Everything Everywhere, the company running two of the world’s most famous telecommunications brands – T-Mobile (UK) and Orange (UK).

“Over the past six years, Merced Systems’ Customer Summit has proven an incredible forum for our customers to come together and share ideas across roles, industries and functions,” said Mark Selcow, president of Merced Systems. “Every year, this conference helps expand the best practices of Performance Management in the largest companies in the world.”

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About Merced Systems
Merced Systems is the leading provider of enterprise software solutions focused on Business Execution for Sales and Service organizations. Merced’s performance management solutions help drive sales effectiveness, superior customer experience and operating efficiency across a range of vertical industries. Merced Systems' award-winning products serve Global 2000 customers, and include advanced analytics and reporting, incentive compensation management, coaching, and other performance execution applications. With a strong track record of growth and delivering business impact to its customers, Merced Systems has been profitable for the past eight years. Merced Systems is a privately held company headquartered in Silicon Valley and London, with major customers in more than 20 countries worldwide. For more information on Merced Systems, please visit

Media Contact For Merced Systems
Joscelyn Zell
Goodman Communications, Inc.
(503) 260-1169


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