WebsiteAlive and Alive Chat Burst Into 2011 With Record Growth - Company Records 40% Overall Gains and Expects Continued Advancement

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WebsiteAlive and its award-winning, industry-leading Alive Chat continue to dominate the Live Chat/Click-to-Call market and 2011 looks to be another record-breaking year.

WebsiteAlive and its award-winning, industry-leading Alive Chat continue to dominate the Live Chat/Click-to-Call market and 2011 looks to be another record-breaking year.

“2010 was tremendous for us. Not only did we see a 28% increase in the number of businesses using Alive Chat, we added staff, opened a new sports & entertainment division, moved to larger headquarters and introduced a number of exciting new features to enhance our product. From what we see so far, we already anticipate 2011 to be even bigger and better,” explained Adam J. Stass, Partner and Managing Director of WebsiteAlive.

“We offer a straight-forward, no-nonsense approach to Live Chat. We listen to our customers and their customers and give them what they want and need, without unnecessary fluff. We don’t bombard them with features they don’t need or won’t use. Our products are easy-to-use and install with no site disruption. And because Alive Chat is so customizable, companies can brand their Alive Chat links and windows to match their website.”

Over 10,000 web and mobile sites around the world are using Alive Chat as their Live Chat solution to meet and greet website visitors, answer questions and close sales. In 2010, WebsiteAlive expanded in the sports, entertainment and hospitality arenas adding professional sports teams and hotels to their list of satisfied users.

“Industry research proves there is no doubt Live Chat is a must-have website add-on. And, Alive Chat has proven to be one of the most robust Live Chat solutions available today,” commented Dustin Yu, co-founder and CTO of WebsiteAlive. “Our industry-leading innovations set us apart from the competition. For example, we’ve always offered a cross-platform/cross browser Live Chat solution, making Alive Chat the most compatible Live Chat available today.

“We were the first Live Chat company to offer Alive Chat Mobile, where users can take their chats on the road with Internet-capable phones; Alive Chat Mobile − iPhone, an Alive Chat App for the iPhone, which lets you chat with your website visitors from your iPhone just as you would from your desktop; a full-blown Alive Chat App for the iPad, a high resolution app that takes full advantage of the iPad’s 9.7” touch screen and keyboard configuration; and Alive Chat Mobile − Android, Alive Chat for Android-based Smartphones, including the Motorola Droid, T-Mobile myTouch, HTC EVO 4G and Motorola CLIQ to name a few. If you are an Alive Chat customer, all are available for no additional charge.”

Yu continued, “Another new feature introduced in 2010 is Embedded Chat, which offers a persistent call to action always available on a web page. Think of it as a 'Proactive Invite' that's always visible, unless you're offline. When visitors click on this, a chat window opens as a layer on your web page, not in a new window. Embedded Chat provides a much better user experience as their chat will never be lost behind other browser windows, an issue with pop-up chat windows and instead follows the user as they go from page to page.”

Alive Chat allows website visitors, email recipients or banner ad viewers to connect to company representatives and have their questions answered instantly by clicking on an Alive Chat button or link embedded on a website, email or ad. Alive Chat is fully hosted on WebsiteAlive’s secure servers, which means there is no equipment to buy and no software to install. If you have an Internet connection and a web browser, you can use Alive Chat. And, with Alive Chat Mobile, which is included at no extra charge in all versions of Alive Chat, you can take your chats on the road with Internet-based mobile phones and chat with your website visitors just as you would from your desktop.

Compatible with both PCs and Mac, Alive Chat is 100% customizable. Without any special programming knowledge, you can easily brand your Alive Chat windows with your logos and color schemes to match your company’s design, giving your customers a fully integrated experience

“The Internet is exploding and companies are finding more and more ways to exploit it. However to take full advantage, they need to find ways to differentiate themselves from the competition. It looks like Alive Chat is the way to go now and in the future,” Stass concluded.

To add WebsiteAlive’s Alive Chat capability to your website or for more information, contact WebsiteAlive at 888-696-4513, email them at sales@websitealive.com or visit them on the web at http://www.websitealive.com.

About WebsiteAlive — http://www.websitealive.com

Since 2004 Alive Chat software from WebsiteAlive has been the leader in cross-platform/cross-browser Live Chat support. Alive Chat software provides instant, real time chat between company support representatives and their customers. Cost effective for every market segment, Alive Chat software works on any computer with a standard web browser and Internet connection as well as Internet-based mobile phones, to increase leads, sales, reduce shopping cart abandonment, support costs and phone calls as well as increase customer satisfaction and loyalty. Used and trusted by more than 10,000 web and mobile sites including Royal Caribbean Cruises, Ltd., Acxiom, Bridgestone Golf, MacMall.com, Loews Hotel, Shadow Creek Ranch, Ooma, Bluehost, Magellan Jets, NY Knicks, Denver Nuggets, Philadelphia Flyers, Toronto Maple Leafs, The San Francisco 49ers, Seattle Seahawks, LA Galaxy and NY Red Bulls to name a few, WebsiteAlive’s industry-leading Alive Chat technology platform provides one of the best online Live Chat solutions available today.

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Morrisa Zimmeth

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