The mission of Gentle Giant has always been to provide our customers with exceptional service, and do so with care, efficiency, and courtesy
Washington, DC (PRWEB) March 4, 2011
Moving and Storage Company Gentle Giant Moving Company, an award winning local and interstate mover, today announced that revenues for its Washington, DC regional operations in 2010 grew 66 percent in local move services compared to 2009. Gentle Giant movers conducted 705 shipments in the region in comparison to the previous year’s 438 shipments. This marks the first time the company has exceeded 600 regional shipments outside of New England, where the company has been based for more than 30 years.
“The mission of Gentle Giant has always been to provide our customers with exceptional service, and do so with care, efficiency, and courtesy,” said DC Regional Manager Matthew Packebusch. “We continue to accomplish this by hiring outstanding, intelligent, and highly trained individuals.”
After formally establishing a local moving and storage presence in the greater DC area in 2006 with a branch in Lorton, VA, Gentle Giant has experienced steady growth in revenue and demand for its professional moving services. A strong local housing market combined with positive word-of-mouth have helped enable the company to increase the size of its operation in the area, including a second moving and storage branch location in downtown Washington, DC. Gentle Giant’s DC moving company now employs 12 highly trained moving crew members and has four of its purple, gold, and green trucks running daily.
The growth of Gentle Giant in the metro DC area was part of the company’s goals during its 30th Anniversary in 2010, as set forth by company Founder and CEO Larry O'Toole. Initiatives included geographic expansion, investments in sales and marketing development, creating employee growth opportunities, and an enhanced online presence. Gentle Giant’s reputation in metro DC has been reflected on local review sites like Yelp and Angie's List, where customers regularly share their positive experiences. The company also received notable accolades, including the 2010 “Super Service” award from Angie’s List and the 2009 "Independent Mover of the Year" award from DC-based American Moving and Storage Association.
“Our most valued achievement is the feedback of the many satisfied customers,” said Gentle Giant CEO Larry O'Toole. “Our belief has always been that if you invest in your employees, set high expectations, and reward them for treating people well, your customers will receive the best care, and they will share their experience with others.”
About Gentle Giant Moving Company, Inc.
Founded in 1980, Massachusetts Moving Company Gentle Giant is a premier residential and commercial mover, offering local moving, long distance moving, and international moving service. Named 2009 Independent Mover of the Year by the American Moving in Storage Association, one of the Boston Business Journal's Best Places to Work in Massachusetts in 2004, 2005, and 2006, winner of the 2006 International Torch Award for Marketplace Ethics by the Better Business Bureau, winner of the Better Business Bureau's Torch Award for Excellence in 2002, 2003, 2005 and 2008, nine-time winner of Boston Magazine's "Best of Boston," six-time winner of The Improper Bostonian's "Boston's Best Moving Company" award, eight-time winner of the Angie's List "Super Service" award, and 2007 Top Small Workplaces award from the Wall Street Journal and Winning Workplaces, the company's services include craning, piano moving, complete packing services and unpacking services, and other related services. Gentle Giant offers storage facilities and dispatches crews from its 17 offices in Massachusetts, New Hampshire, New York, North Carolina, Rhode Island, Virginia, Washington, DC and Washington State. For more information, please call (617) 661-3333 or visit http://www.gentlegiant.com/.