DebtWave Credit Counseling Inc. Relies on CreditSoft to Manage their Consumer Debt Management Program

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DebtWave Credit Counseling, Inc. shares how using CreditSoft helps them offer quality debt management services to consumers.

International Computer Consulting Organization, Inc. (ICCO) is extremely proud of the way that DebtWave Credit Counseling, Inc. (DebtWave) has utilized various tools within the CreditSoft debt management software to decrease the amount of time spent on daily tasks. Mike Marsden, Director of Operations, understands how important it is to have a software solution that easily adapts to company processes, “CreditSoft gives us the ability to set our database settings to our business rules, and modify when necessary. This level of flexibility is crucial for the industry we operate in.”

Technical employees such as Don Cooper at DebtWave, benefit from the responsiveness and knowledge of the CreditSoft Support team to help them stand out, "CreditSoft has given us the ability for a telephone interface that saves time for reps dealing with phone calls. In general, CS makes us efficient, giving us an edge over our competition.”

Don Cooper spoke highly of CreditSoft’s web module features in particular, “CreditSoft has web components that allow clients to access their data. Our clients rely heavily on that feature to track status and progress with their account. CreditSoft uses SSRS to provide easy access to data for developers. That feature alone saved my career. We were able to build our own web application to give affiliates access to their data (which they dearly love).”

In utilizing the CreditSoft web module, DebtWave is able to have an online presence connecting with interested consumers, clients, counselors and creditors which undoubtedly gives companies an edge in the industry. In both the main Windows application of CreditSoft and the web module, an issue tracking system ensures your company can stay on top of your workload generated from either place, giving you complete control, “CreditSoft generates issues so we don’t lose track of the work we are doing…. CreditSoft delivers documents to clients while tracking all document history,” shared Don Cooper.

In taking advantage of the CreditSoft Custom Development and Reporting Department, in order to make CreditSoft work for their unique program needs, DebtWave has implemented robust reporting that enhances the way they meet business objectives. The CreditSoft R&D Department is constantly implementing features based on client feedback received from companies like DebtWave. Such feedback allows the CreditSoft team to provide companies with the right tools to meet the ever growing needs of their operations.

About DebtWave Credit Counseling, Inc.
DebtWave Credit Counseling, Inc. is a non-profit company operating out of San Diego, California offering debt management and financial education to consumers looking to achieve financial success. They are a member of the San Diego Better Business Bureau, are ISO certified, and employ credit counselors certified by the Center for Financial Certifications. For more information visit them online at

About International Computer Consulting Organization
Since 1995, ICCO has been dedicated to the success of its clients by delivering innovative software solutions tailored to their specific business needs. As a Microsoft Gold Certified Partner, ICCO has passed the highest level of requirements from Microsoft and has demonstrated the most robust, efficient, and scalable implementations of Microsoft technologies in enterprise deployments.

CreditSoft, ICCO’s most popular off the shelf software product is utilized by debt management and debt settlement companies to help manage their various financial operations. For more information visit or

Media Contact:
International Computer Consulting Organization
CreditSoft Sales
(877) 877-7872 x300

Media Contact:
DebtWave Credit Counseling, Inc.
Mike Marsden
Director of Operations
(858) 751-2600


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