Washington, DC (PRWEB) March 21, 2011
According to Open Ratings, Ascendant Strategy Management Group’s Past Performance Evaluation (PPE) score of 98/100 demonstrates outstanding overall customer satisfaction relative to similar companies. The customer satisfaction metrics evaluated include: reliability, cost, order accuracy, delivery/timeliness, quality, business relations, personnel, customer support, and responsiveness.
“This certification by Open Ratings will allow us to more easily promote our superior performance and leverage exceptional customer feedback to secure additional contracts with both government and private organizations,” said Dylan Miyake, co-founder and managing partner of Ascendant.
In addition to the 98/100 overall score, Ascendant received a score of 100 for personnel; 99 for delivery/timeliness, business relations, customer support, and responsiveness; 98 for reliability and cost; 97 for quality; and 95 for order accuracy.
The Past Performance Evaluation (PPE) score is based on the survey feedback of between four and 20 verified references. The Top 20% rating is relative to similar companies during the same time period.
To obtain a copy of the PPE report for Ascendant Strategy Management Group, please visit https://prod.openratings.com/certified/index.pl?page=duns&orderid=1554164.
About Ascendant Strategy Management Group:
Ascendant Strategy Management Group helps nonprofits, agencies, associations, and foundations manage strategy, collaborate with stakeholders, and build communities around their strategy execution efforts. We offer Balanced Scorecard and performance management training, facilitation, and consulting to help organizations accelerate mission results. For more information, visit Ascendant online at http://www.ascendantsmg.com.