TransNexus Releases Monitoring and Reporting Software for Acme Packet Session Border Controllers

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TransNexus SDReporter software is a complete solution for monitoring quality of service and Service Level Agreements (SLAs) for VoIP peering. The software is optimized for use with Acme Packet Session Border Controllers (SBCs) Call Detail Records and provides the benefit of a deep packet inspection tool at a small fraction of the cost.

TransNexus has released version 2.0 of its SDReporter software for Acme Packet Session Border Controllers (SBCs). SDReporter is a comprehensive reporting package designed to use the rich set of Quality of Service (QoS) statistics reported by Acme Packet SBCs. The reporting software provides deep and broad visibility into VoIP network performance.

“We heard loud and clear, from both carrier and enterprise customers, the need for an easy to understand solution to monitor Service Level Agreements (SLAs) and generate alarms if Quality of Service for any peering connection falls below its SLA,” says Jim Dalton, CEO of TransNexus. Dalton adds “Acme Packet SBCs provide a wealth of QoS statistics. Other SBCs do not provide enough QoS statistics to accurately monitor SLAs and require an additional deep packet inspection tool. Since SDReporter is an order of magnitude less expensive than deep packet inspection tools, the combined Acme Packet – SDReporter solution is the best deal on the market for monitoring VoIP peering SLAs”.

One of the key benefits of SDReporter is the interpretation and presentation of QoS data that makes it easy for unskilled operators to visually detect and troubleshoot service problems. Color coded reports pinpoint problems by customer, provider, dial code and time of day. More importantly, SDReporter identifies QoS issues by IP link so operators can quickly isolate problems to either the ingress or egress network and separately assess the impacts on the calling or called party. Also, the drill down capability of SDReporter enables users to quickly expand summary reports down to individual devices and Call Detail Records.

SDReporter was first released to customers in Asia Pacific with initial deployments in Thailand, Sri Lanka and Indonesia. It is now generally available to customers in North America.

About TransNexus:
TransNexus, founded in 1997, provides software for Least Cost Routing, Number Portability, Traffic and Quality of Service Reports, Profit Analysis and Wholesale Billing.

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