VOCALCOM, a World Leader in Call Center Technology Announces the Release in North America of its Revolutionary Hermes.NET V4 Suite

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VOCALCOM takes the lead in servicing its clients 650,000 agents through developing award winning products in an easier to use application

Contact Centers deserve Hermes.NET V4 and the stability of VOCALCOM’s worldwide organization.

VOCALCOM, with 17 worldwide subsidiaries, thousands of clients, and hundreds of thousands of agent users have been recognized throughout the world as an innovator of the finest Contact Center products. VOCALCOM is one of the most highly awarded companies for product innovation, stability, and ease of use. Steve Bederman, CEO, North America said, “I recently joined VOCALCOM because of my confidence in the incredible products. I’ve been working in Call Center software for years and have never known such easy to use and intuitive calling systems.”

George Seroukas, who ten years ago established the North American office, discussed some of the features that improved with Hermes.NET V4, “ A Contact Center can now purchase a fully web based application, providing all contact center dialer functions from within a standard web browser. Like its predecessor, Call campaigns (incoming or outgoing), Email campaigns or Chat campaigns are managed using a single Web Interface. It’s about ease of use. All in all, it’s a new twist on a proven solution. Often times, customers not only ask for innovative features, they simply ask us to ‘make it easier to use’. We always listen to a customer request and are well known for including many of those ideas in the newest releases.”

“Hermes.NET V4 is an example of why I joined this terrific worldwide Call Center software company. In my entire Call Center experience I have never known any company except VOCALCOM that takes such great care in developing to customer needs. VOCALCOM understands the innuendo of how Telemarketing, Contact Centers, Customer Service, and all inbound and outbound calling works,” said Bederman.

Mr. Seroukas ended the Media conference by stating, “We are fully prepared to meet the United States and Canada’s developing Call Center technology needs. With our newest version (and those to come), our current emphasis on our own infrastructure, and addition of Steve Bederman and added technical ‘wizards’; we are prepared to offer the most sophisticated products and support at reasonable costs.”

Contact Centers deserve Hermes.NET V4 and the stability of our VOCALCOM’s worldwide organization.

VOCALCOM North America is a wholly owned subsidiary of VOCALCOM S.A.
With offices in Denver, Salt Lake City, Tampa and Montreal in addition to Algeria, Argentina, Belgium, Brazil, France, Germany, Italy, Lebanon, Mexico, Morocco, Netherlands, Portugal, Spain, Tunisia, Turkey, U.A.E, UK
VOCALCOM is a global leader in manufacturing and implementation of Call Center Solutions.

VOCALCOM is a global leader in manufacturing and implementation of Call Center Solutions

For more information please contact sales (at) vocalcomusa (dot) com or call at 1-88VOCALCOM (1-888-622-5266)


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