Contactual Selected by AlwaysOn as an OnDemand Top 100 Winner

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Recognized for Creating New Opportunities in Cloud Computing and SaaS for the Second Year in a Row

As the digital information created by businesses continues to explode at astronomical rates, the need to store, manage, socialize, and share this information is becoming extremely challenging

Contactual (, the leading global provider of hosted customer interaction management solutions today announced that it has been chosen by AlwaysOn as one of the OnDemand Top 100 winners. Inclusion in the OnDemand 100 signifies leadership amongst its peers and game-changing approaches and technologies that are likely to disrupt existing markets and entrenched players. Contactual was specially selected by the AlwaysOn editorial team and industry experts spanning the globe based on a set of five criteria: innovation, market potential, commercialization, stakeholder value, and media buzz.

Contactual and the OnDemand Top 100 companies will be honored at AlwaysOn’s OnDemand event on March 28th, 2011, at Hewlett-Packard’s Worldwide Headquarters in Palo Alto, CA.

This two-and-a-half-day executive event features CEO presentations and high-level debates on how the Internet is disrupting how companies—from small businesses to large enterprises—create, store, distribute, analyze, and take advantage of their mission-critical data.

“As the digital information created by businesses continues to explode at astronomical rates, the need to store, manage, socialize, and share this information is becoming extremely challenging,” says Tony Perkins, founder and editor of AlwaysOn. “By providing innovative technologies that help enterprises better compete in this new era of information complexity and move their data out into the cloud, the OnDemand 100 represents some of the highest-growth opportunities in the private company marketplace.”

“Cloud computing and SaaS continue to deliver innovative approaches and tremendous benefits to customer facing organizations of all sizes and we are honored that for the second year in a row the OnDemand editorial team recognizes our leadership in enabling this transformation,” said Chris Brennan, president and CEO of Contactual. “Our customer expansion has seen unprecedented growth reflecting our commitment to enable organizations with simpler, faster, richer solutions compared to our competitors that enhance their customer experience and improve satisfaction and retention rates through more effective multi-modal customer interactions.”

The Contactual solution provides rapid time to value and allows customer-facing organizations to break their long-standing dependency on specialized hardware and software. Delivered in the SaaS model, the OnDemand Contact Center augments existing communications infrastructures or can be deployed as an alternative to standalone on-premises call center technology. Contactual has customers ranging from Fortune 500 companies to small and medium businesses, and distribution partners serving the U.S., Canada, Europe, Japan and Australia.

The OnDemand 100 winners were selected from among hundreds of technology companies nominated by investors, bankers, journalists, and industry insiders. The AlwaysOn editorial team conducted a rigorous three-month selection process to finalize the 2011 list.

A full list of all the OnDemand Top 100 winners can be found on the AlwaysOn website at:

About Contactual
Since 2000, Contactual has provided a better alternative to traditional call center technologies. Its patented OnDemand Contact Center is the fastest and easiest way to deploy a world class call center. Contactual recently won a 2010 Product of the Year award from Customer Interaction Solutions Magazine and was a 2010 AlwaysOn Global 250 winner. Contactual is a previous CODiE Awards finalist for Best Communications Solution and winner of the Frost & Sullivan Global Excellence in Technology Award. For more information, visit

About AlwaysOn
AlwaysOn is the leading business media brand networking the Global Silicon Valley. AlwaysOn helped ignite the social media revolution in early 2003 when it launched the AlwaysOn network. In 2004, it became the first media brand to socially network its online readers and event attendees. AlwaysOn’s preeminent executive event series includes the Summit at Stanford, OnMedia, OnHollywood, Venture Summit Mid-Atlantic, OnDemand, Venture Summit Silicon Valley, Venture Summit East, GoingGreen Silicon Valley, and GoingGreen East. The AlwaysOn network and live event series continue to lead the industry by empowering its readers, event participants, sponsors, and advertisers like no other media brand.


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Kimberly Odom
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