AlwaysCare Benefits Launches Plexis Healthcare Systems’ Quantum Choice™ Claims Processing Software

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New technology solution provides increased capabilities and agility to process vision, dental insurance claims

The Plexis solution provides a platform that enables continued growth and efficiency to help drive success while enhancing the excellent service we strive to provide to our Members and Providers.

AlwaysCare Benefits, Inc., one of the country’s fastest-growing insurance providers, announced the successful implementation of Plexis Healthcare Systems’ Quantum Choice claims processing software to enhance efficient administration of vision benefits on behalf of its insured Members and dependents and its rapidly growing national network of vision care Providers.

AlwaysCare, part of the Starmount Life Insurance family headquartered in Baton Rouge, La., provides and administers multiple lines of employee- or employer-paid group insurance, including dental, vision, critical illness, accident, disability and life insurance plans.

Technical architecture and platform design were key factors in AlwaysCare’s selection of Microsoft® SQL Server-based Quantum Choice. As a Certified Microsoft Partner, Plexis Healthcare Systems’ benefit and claim administration tools employ the most advanced Microsoft technology, making it simpler to create and manage unique benefit plans. For example, Quantum Choice’s design has reduced the time needed to set up a custom benefit plan for new customers from approximately eight hours to under 30 minutes. In addition, Quantum Choice’s flexible, building block design and open Service Oriented Architecture (SOA) further optimize processing agility and support corporate growth objectives.

Rob Keene, Chief Operating Officer at AlwaysCare, stated, “The Plexis solution provides a platform that enables continued growth and efficiency to help drive success while enhancing the excellent service we strive to provide to our Members and Providers. The Plexis team is knowledgeable and collaborative, and continues to work closely with our technical and functional teams to drive implementation to a resounding success.”

Building upon the success of its vision benefits administration deployment, AlwaysCare plans to leverage Quantum Choice for greater efficiency of dental claims management later this year.

About AlwaysCare Benefits and Starmount Life Insurance

AlwaysCare Benefits, Inc. and Starmount Life Insurance Company are sister companies, both privately owned businesses. Known for reliable service and customer satisfaction, AlwaysCare is a leading provider of individual and group ancillary benefits including dental, vision, critical illness, accident, life and disability plans in 48 states and the District of Columbia. Together, Starmount Life and AlwaysCare have been listed by Inc. magazine as one of the fastest-growing private companies in America for three out of the last four years. For more information, please visit or call 1-888-729-5433, opt. 5.

About Plexis Healthcare Systems, Inc.

Plexis Healthcare Systems is a leading payer solution and claims processing technology company based in Ashland, Oregon. Founded in 1996, Plexis software and services now process millions of claims transactions daily for healthcare payer organizations throughout the United States and internationally. Plexis’ family of core software products includes Plexis LCS for small and medium size third party administrators and self-funded groups; Plexis Claims Manager for mid-size healthcare organizations; and MITA 2.0-aligned Plexis Quantum Choice, for government healthcare organizations and large health and dental plans. Plexis' solutions enable government healthcare organizations, health plans, TPAs and provider groups to reduce costs, automate claims payment and medical case management requirements, enhance customer satisfaction and expand market share. For more information, please call toll free (877) 475-3947 or visit


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David Goodwin