(PRWEB) April 8, 2011
TVision Technology (http://www.tvisiontech.co.uk) joins the elite as the twelfth UK Microsoft Partner to obtain new Gold partner status for Dynamics NAV (formerly Navision) and the only pure NAV Gold partner in London and the South East.
Exclusively focused on NAV for over ten years, like many Dynamics partners, TVision had been Gold certified for a number of years.
Last year Microsoft announced a re-vamp of the Partner Certification process to ensure that Gold truly reflected a mark of superior competency and expertise with the products. “With the restructuring, Microsoft introduced a new Silver level,” explains Richard Thompson, MD of TVision Technology. “However, our sights were firmly set on Gold.”
The old Gold partner status was based on a points system; a partner gaining sufficient qualifying points would obtain Gold. There was no differentiation between the different disciplines Partners worked in so a “classic” partner might be Gold for work with networks, sign up to work with Dynamics NAV thus confusing potential customers that they were working with a partner who excelled at this product. The main way points were gained was through licence sales; quantity rather than quality being a key measure. Whilst Microsoft was primarily involved in selling products this was a fair measure; now that it has a Partner Network providing solutions, quality of service and support are paramount.
The second problem with the old Gold system was that too many Partners were obtaining it, especially in the Dynamics / business solutions area. Therefore, it was no longer an elite group but had become a “me too”. Last year Microsoft announced that it would be changing the Partner Accreditation program in order to focus on quality and to ensure Gold became special again.
The stringent requirements included client references, Customer Satisfaction Surveys and completion of set exams by at least six Microsoft Certified Professionals (MCPs) that testify to depth of product knowledge, technical knowledge (especially with regards to the underlying SQL database) and understanding of how to successfully implement Dynamics NAV. This is a shift in focus away from an emphasis on sales and firmly on ability to deliver and support solutions.
“We’re really pleased that Microsoft has tightened up the requirements. Whilst a shiny badge does not remove the need for due diligence, it is reassuring that a Gold partner now has to prove capability in implementation and support.” Richard Thompson continues. “TVision has always focused on delivering quality and will continue to maintain the Gold standard our clients expect.”