Orlando, FL (PRWEB) April 5, 2011
ActivEngage, the automotive industry's premium live chat with business intelligence for dealer websites, is proud to announce it has been named the recipient of the Diamond Award in the Chat Provider category of the Auto Dealer Monthly 2011 Dealers’ Choice Awards.
“The Dealers’ Choice Awards offer dealers and their employees the opportunity to make their collective voice heard and bring some well-deserved recognition not only to the great products and services that are vital to the day-to-day operations of the dealership, but also to the people behind those products and services,” said Harlene Doane, editor of Auto Dealer Monthly. “Auto Dealer Monthly is honored to be able to recognize some of the best in the industry. ActivEngage has every reason to be extremely proud of their products, services and staff.”
"We are honored to receive the Diamond Award, the highest ranking possible, in the chat provider category from auto dealers around the nation," commented Todd Smith, ActivEngage founding partner and chief executive officer. "Our goal is to provide the industry's leading live chat with business intelligence to help more dealers succeed in online marketing and sales; the Dealers' Choice Diamond Award is a valued affirmation from our customers. We will continue to lead the way with innovative technology and world class services that provide our dealers a powerful competitive edge."
The Award Process
This is the seventh year Auto Dealer Monthly has held the Dealer’s Choice Awards, which recognize the most highly-regarded vendors, suppliers and finance companies in the retail automotive industry, as voted on by dealers and dealership personnel.
This year a total of 54 awards were presented to 45 companies in 21 distinctive categories of products and services. Dealers and dealership personnel rated providers in each category in four areas: 1) the product or service provided, 2) customer support and service, 3) the overall value for dollars spent, and 4) whether the dealer would recommend the provider.
The complete list of winners, as well as any provider or finance company rated higher than the group average score in any category, and the feature article on the 2011 Dealers’ Choice Awards is in the April 2011 issue of Auto Dealer Monthly magazine, which can be found here: http://autodealermonthly.epubxpress.com.
ActivEngage’s proprietary business intelligence helps automotive dealers meet the needs of shoppers by providing dealerships easy to use, powerful website tools. Advanced live chat services let dealers identify, initiate interaction and communicate with website visitors in real-time. The essential person-to-person Meet & Greet that dealers require at the physical showroom is now possible on the dealership website through ActivEngage. This proactive website engagement decreases abandonment rates, and increases website lead generation with the thousands of visitors the average dealership receives each month. ActivEngage provides the edge that dealerships need to engage more customers who browse for information, because it starts building a personal relationship with shoppers from the moment they hit the website. ActivEngage offers three tiers of service to ensure that all website visitors' experiences are enjoyable and uncomplicated, thereby increasing the value of dealership websites through better lead generation.
About Auto Dealer Monthly, LLC:
Auto Dealer Monthly is the day-to-day resource for automotive dealerships of all sizes. It is known for offering business solutions to dealers by providing information necessary to make wise decisions regarding products, services or process changes in daily operations. Auto Dealer Monthly is also the publisher of Auto Dealer Monthly magazine and creator of SpecialFinanceInsider.com and AutoDealerPeople.com.