Verizon Wireless Call Center Employees Represented by Nichols Kaster, PLLP File Action to Recover Overtime Pay

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On April 11, 2011, two former Verizon Wireless call center employees filed a case in the United States District Court for the District of South Carolina, on behalf of themselves and others similarly situated, to recover overtime pay.

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These employees performed this work for the benefit of the company, and should be paid for it.

On April 11, 2011, two former Verizon Wireless call center employees filed a case in the United States District Court for the District of South Carolina, on behalf of themselves and others similarly situated, to recover overtime pay. Plaintiffs worked as call center employees providing customer service by telephone at two of Verizon Wireless' call centers located in South Carolina. Plaintiffs allege in their Complaint that Verizon Wireless required call center employees to perform unpaid work before and/or after their shift. That work included, but was not limited to time spent booting-up computers, initializing software programs, reviewing work-related emails and intranet messages, and closing down computer systems. They claim that Verizon Wireless expected them to be ready to answer calls when their scheduled shift started, but did not pay them for the time they spent getting ready to take these calls.

Plaintiffs are represented by the law firm of Nichols Kaster, PLLP, which has offices in Minneapolis and San Francisco. One of its partners, Michele Fisher, stated "this is not the first time Verizon Wireless has been sued for failing to pay its employees for time spent performing work before and after their scheduled shifts. These employees performed this work for the benefit of the company, and should be paid for it." The case is entitled Keaton et al v. Cellco Partnership d/b/a Verizon Wireless, Civ. No. 2:11-cv-00857 (D. S.C.).

Additional information about the case can be found at http://www.verizonlawsuitsc.com or may be obtained by calling Nichols Kaster, PLLP toll free at (877) 448-0492.

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Reena Desai
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