Career Guide Highlights Seven Skills Every Workplace Looks for in Employees

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Cynthia Kivland provides the knowledge, tools and actions needed to succeed in the global workplace in “Smart2Smarter: How Emotional and Social Connections Bring Humanity into the Workplace.”

A wonderful resource for coaches and their clients - Marshall Goldsmith

Regardless of how intelligent a potential employee may be, certified career counselor and leadership coach Cynthia Kivland says job seekers might lack the skills necessary to succeed at their careers. “Smart2Smarter: How Emotional and Social Connections Bring Humanity into the Workplace” (ISBN 1456487973) teaches the seven skills every employee should exercise in order to bring humanity into the workplace, connect with others and display civility.

Kivland created “Smart2Smarter” to increase awareness of what it means to be socially and emotionally intelligent. Even the smartest employees, she argues, can be clueless when it comes to interacting with their coworkers and succeeding in the workplace. Having helped readers assess their personal, social and emotional intelligence skills, Kivland assists them in pursuing career techniques that companies seek in prospective employees.

Kivland looks to show readers how to define career success and significance, and teaches specific strategies and skills to enhance individual and team intelligence. She acknowledges that emotional triggers can get the best of a person at times, and provides them with techniques to get back to their real selves.

“It takes a lot more than book smarts to succeed in the global marketplace,” Kivland says.

Kivland draws on research from Australia, Canada, Singapore, the United States and England, among other countries to provide a global perspective on the importance of social and emotional intelligence. She believes that without these skills, employees are not able to lead and succeed in the workplace. She hopes that with her guide, intelligent employees everywhere will have what it takes to succeed.

“Smart2Smarter: How Emotional and Social Connections Bring Humanity into the Workplace” is available for sale online at and other channels.

About the Author:
Cynthia Kivland is the cofounder of the Workplace Coach Institute and president of Coaching Smart People. As a board-certified master career counselor and certified leadership coach, she has worked with teams to build a climate of civility and humanity. She taught a coach certification program on “Coaching Smart People,” along with leadership and workplace programs specific to the seven skills to bring humanity and civility into the workplace. Kivland credits her three adult children aspiring in their own careers for showing her that the smartest people in the room are those demonstrating empathy, tolerance, resilience, emotional mastery and reciprocity.

Cynthia Kivland
Email: cynthia(at)smart2smarter(dot)com
Phone: (877) 602-6224



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