Bremen, IN (PRWEB) April 17, 2011
Excellent customer service and superior products go a long way in advancing a business. This has certainly been the case for HorseSaddleShop.com, which led in sales for six of its product lines in 2010, including Billy Cook, Circle Y, Crates, Dakota, Fabtron, and Tucker Saddles. Owner Chuck Klockow acknowledged that business savvy only takes a company so far. "Although we do have a goal of selling saddles, we have a higher calling of serving the equine industry. We make it a priority to be honest and fair with our customers and our manufacturers." That kind of servant leadership, coupled with good old-fashioned honesty and hard work has made this business successful.
Klockow and his associates are passionate about ensuring that only the highest quality of products are sold through HorseSaddleShop.com, and now the newly opened HorseSaddleShop Outlet in Bremen, Indiana. "We strive to know the products we recommend, and the only way to know a product is by a 'hands on' experience. So, we have over $1 million of saddles in inventory and we seek to know the nuances of each unique saddle." This expertise is then passed on to the customer through the ever-growing line of superior product pictures and descriptions on the website, as well as through social avenues such as their Facebook page and blog site. Feedback is welcomed and used to make adjustments and improvements for the shopping experience of the customer.
HorseSaddleShop wants to match each rider with their ideal saddle, one they can be proud of and is a perfect fit. One of Klockow's standards is to put forth as much information as possible to inform their customers about saddle fitting for the horse and rider, and is accomplished with the easy-to-use online saddle fitting templates. He sums up the secret to their success with this bold statement, "We would rather not sell a saddle than sell a saddle a customer would not be completely satisfied with." With a motto like that, it's not surprising that top sales follow closely behind.
To check out the Horse Saddle Shop's extensive saddle fitting resources or view their online inventory, visit http://www.horsesaddleshop.com.
About Horse Saddle Shop Inc.,
The success of HorseSaddleShop.com is through the relationship between The Saddle Shop, which started in 1986 in the small town of Bremen, Indiana and Horse Saddle Shop which started as HorseSaddleShop.com in January of 2000. After forming this business relationship, HorseSaddleShop.com has been blessed to become a major saddle provider across the nation, expanding to horse owners of many friendly countries.
Chuck Klockow, Owner
Horse Saddle Shop, Inc.
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