Migrating LTS to the iPad gives consumers an interface with a familiar look and feel and reduces the cost barrier to entry for banks and credit unions looking for better ways to service their customers and members. - W. Michael Scott CEO of FMSI
Alpharetta, GA (PRWEB) April 20, 2011
Financial Management Solutions, Inc. (FMSI) announced today the release of their Lobby Tracking System™ (LTS) on the Apple iPad. LTS allows guests to self check-in for lobby services – replacing tired paper sign-ins and reducing the requirements for branch staff to collect and confirm information when facing guests. Availability of LTS on the iPad reduces cost for installation by 80%, occupies a smaller footprint and provides a familiar user interface.
“Typical installation of a kiosk is cumbersome and costly, requiring a touch screen monitor, a workstation, related signage and the millwork to fabricate the shell of the kiosk,” explains John E. Schneider, LTS Program Manager for FMSI. “With LTS on the iPad, we have eliminated the custom physical requirements, and much of the technological expense of installing a traditional kiosk, and are seeing our banking customers get the hardware for their terminals up and running for $1,000 instead of $5,000.”
LTS allows a bank or credit union customer entering the branch to join the line electronically so they get to the right person faster to address their needs for loans, investments or other products. LTS operates like other self-service kiosk applications, allowing customers to enter and update their own information rather than waiting for a staff member. With LTS on the iPad, branches will have the option of using a free-standing podium or making the iPad accessible on a table or counter in their waiting area.
“Implementation of LTS on the iPad not only allows our branches to better service their customers with a familiar, easy-to-use interface but it also demonstrates for those customers how readily able we are to adapt and deploy the new technology that is best suited for their requirements,” Jearil Crawford, VP of Operations at Gulf Winds Federal Credit Union.
“iPad is fast becoming the technology of choice for today’s consumers,” states W. Michael Scott, President of FMSI. “Migrating LTS to the iPad gives consumers an interface with a familiar look and feel and reduces the cost barrier to entry for banks and credit unions looking for better ways to service their customers and members.”
About Financial Management Solutions, Inc. (FMSI)
Located in Atlanta, GA and established in 1990, FMSI provides easy-to-use, yet sophisticated, business intelligence systems – The Teller Management System™ (TMS), The ContactCenter Management System™ (CMS) and the Lobby Tracking System™ (LTS) – that allow financial institutions to manage and staff to meet their service and sales needs. FMSI gives banks and credit unions the ability to schedule their team throughout the branch network, and to manage staff through easy to read color graphics and succinct management reports. FMSI provides performance management information exclusively to financial institutions of all sizes. For more information or to schedule a product demonstration, visit http://www.fmsi.com or call 877.887.3022.