Pace Harmon Reveals Hidden Telecom Savings Beyond Typical Telecom Expense Management

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Report from Leading Outsourcing Advisory Firm Encourages Organizations to Establish Robust Expense Management Processes to Maximize Efficiencies

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“Steps can be taken to maximize a TEM provider’s value, such as sharing network standards and incorporating the TEM into enterprise network change processes..," said Jonathan Shaw, Ph.D., principal, Pace Harmon.

Offering five frequently missed opportunities to reduce telecom expenses, leading outsourcing advisory firm Pace Harmon has issued a report titled, “Telecom Expense Management: What Your TEM May Not Be Finding”.

As more companies are turning to telecom expense management (TEM) software and service providers to help them cut overall telecom expenses, Pace Harmon’s report recommends a comprehensive approach that includes key optimization areas outside of a TEM provider’s typical scope of service.

The report offers advice and best practices for five often-missed opportunities to reduce telecom expenditures, including: correcting off-market rates; eliminating unused services; identifying over-provisioned services; maximizing the benefits of wireless pool optimization; and engaging in wireless demand management.

“Steps can be taken to maximize a TEM provider’s value, such as sharing network standards and incorporating the TEM into enterprise network change processes. This expands their ability to identify potential savings by verifying that services are disconnected or provisioned correctly as well as identifying a broader range of anomalies,” said Jonathan Shaw, Ph.D., principal, Pace Harmon. “However, enterprises can’t assume their TEM provider will identify all ‘waste reduction’ opportunities and should proactively augment billing-oriented TEM services with more complex assessments.”     

Pace Harmon’s clients include Fortune 500 and select high growth middle-market companies spanning industries such as Telecommunications, Health Care, Financial Services, Manufacturing, Technology, and Energy. To access the full report, please visit http://bit.ly/etbzCv. For more information about Pace Harmon, please visit http://www.paceharmon.com.

About Pace Harmon
Pace Harmon is an outsourcing advisory services firm providing guidance on complex outsourcing and strategic sourcing transactions, process optimization, and supplier program management. Founded in 2003 and headquartered in Tysons Corner, Va., Pace Harmon provides pragmatic and insightful advice that helps its client base of Fortune 500 and other large enterprises maximize the benefits achieved from their mission-critical supplier relationships. For more information, please visit http://www.paceharmon.com.

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Eve Sheridan
Young & Associates
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