Autotask Corporation Announces Business Continuity & Data Backup Integration Through Axcient

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MSPs and IT Service Providers Benefit Through Streamlined Workflow, Better Customer Service, and More Accurate Billing.

“As the leading cloud-based IT business management platform, we realize the importance of aligning with other IT industry-leading vendors and we are very pleased to partner with Axcient and provide such a valuable integration for our mutual customers.”

Autotask, the world’s leading cloud-based IT Business Management software built specifically for VARs, MSPs and other technology solution providers today announced a strategic platform integration with Axcient, an award-winning innovator of comprehensive data backup, business continuity and disaster recovery services for MSPs.

The new platform integration between Axcient and Autotask enables MSPs to seamlessly open and access Axcient data protection events through service tickets in Autotask, and easily monitor backup and recovery success within Autotask’s service management, reporting and billing systems. These workflow improvements streamline MSPs’ business operations and processes, and enable them to be more cost-effective and efficient.

“Axcient is committed to delivering the definitive backup and disaster recovery service for IT solution providers and we are dedicated to launching key technology integrations with best-in-class partners like Autotask to help achieve that goal,” said Axcient CEO, Justin Moore. “Data backup and recovery are now critical components of the MSP business offering and it is essential for us to integrate with systems that alleviate management concerns and improve the quality and service our MSP partners are able to provide to their SMB customers.”

Through this unique alliance, Axcient and Autotask have automated data visibility between the Axcient platform and the Autotask management and reporting system. The automation and deeper insight this integration provides saves MSPs the time and money associated with managing multiple providers and platforms. The integration is currently available at no additional charge to all Autotask/Axcient partners.

“Autotask simplifies the management of IT services and enables IT solution providers to run their businesses better,” said Mark Cattini, CEO of Autotask. “As the leading cloud-based IT business management platform, we realize the importance of aligning with other IT industry-leading vendors and we are very pleased to partner with Axcient and provide such a valuable integration for our mutual customers.”

The Axcient / Autotask integration will be demonstrated for the first time during a live webinar broadcast on Wednesday, April 27, 2011 at 10 am PDT (1 pm EDT). The presenters will include Len DiCostanzo of Autotask Corporation, Chris Sterbenc of Axcient, and a joint customer who has been successfully using and benefiting the integration. Parties interested in viewing the webinar can use this link to register prior to the event date.

About Autotask Corporation
Autotask Corporation provides the world's leading hosted IT Business Management software built specifically for VARs, MSPs, and other technology solution providers to help them run their businesses better. The company's product line includes the Autotask Professional Services Automation (PSA) software, and the VARStreet family of advanced quoting and e-Commerce tools. All products work together seamlessly, and are available on demand to help IT solution providers to sell, implement, deliver and bill their technology products & services. For more information about Autotask Corporation and products, please visit http://www.autotask.com or call 518-720-3500.

About Axcient
Axcient provides a complete data backup, business continuity, and disaster recovery solution, purpose-built as a platform for managed service providers (MSPs) to serve their small and medium-sized business (SMB) customers. The company delivers a hybrid on-premise appliance with backup and virtualization capabilities combined with a cloud-based disaster recovery service. The pay-as-you-grow service features zero infrastructure, license, or software costs, thereby eliminating capital expenditures and minimizing operating expenses for MSPs and their customers alike. For more information, visit http://www.axcient.com or call 1-800-715-2339.

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Bob Vogel
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