Grand Pacific Resort Management (GPRM) Hits Home Run at National Convention

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Timeshare Resort Management Company Covers the Bases Wins Top Honors on Four Key Resort Management Functions

“The awards we received speak to the fact that Grand Pacific Resort Management covers all the bases in the complex formula that makes up timeshare resort management,” said David Brown, co-president of Grand Pacific Resort Management

Grand Pacific Resort Management (GPRM), a privately owned vacation ownership management company located in Carlsbad, CA has brought home four top awards from the ARDA (American Resort Development Association) 2011 Awards Program.

The first place winners were in the most important categories of timeshare management: General Manager (overall management leadership), Assistant General Manager (covering day-to-day operations), Maintenance Manager (ensuring that properties and facilities are in tip-top condition) and Rental Manager (providing revenue to the Homeowner’s Association).

These first place winners were General Manager Jay Anderson, Grand Pacific Palisades Resort & Hotel-Carlsbad, CA; Assistant General Manager Mandi Osborn, Carlsbad Seapointe Resort-Carlsbad, CA; Maintenance Manager Hector Casado, Grand Pacific Palisades Resort & Hotel-Carlsbad, CA, and Jane Hopley Rental Manager of the Year.

ARDA, an international trade association which fosters and promotes the growth of the vacation ownership industry and serves its members through education, public relations and communications, legislative advocacy, membership development, and ethics enforcement. The finalists in the competition were selected from hundreds of entries submitted by ARDA members and were judged independently in a confidential/blind judging process. The Gold “ARDY” Award Winners were named in March in Orlando, Florida in conjunction with ARDA’s National Convention.

“The awards we received speak to the fact that Grand Pacific Resort Management covers all the bases in the complex formula that makes up timeshare resort management,” said David Brown, co-president of Grand Pacific Resort Management. “Jay, Mandi and Hector have all been with Grand Pacific Resorts for many years. Jay does a great job driving an exceptional vacation experience for our owners and guests, while maintaining a strong bottom line; Mandi, who was selected the best in the category of Assistant General Manager was promoted to General Manager before the announcement was made by ARDA. Hector, started with the company in an entry level position as a houseman in 2002. It is a testament to his exceptional performance and contributions that he has been promoted along the way to eventually excel as a Maintenance Manager.”        

Grand Pacific Resort Management was also awarded the Silver ARDY in this highly competitive program for Owner/Customer Relations Team – Grand Pacific Resort Management Owner Services Team; Executive Housekeeper Linda Carranza, Carlsbad Inn Beach Resort-Carlsbad, CA; Green Sustainable Program -Grand Pacific Resort Management and Resort Landmark Design Grand Pacific Palisades Resort & Hotel-Carlsbad, CA.

Among the resorts currently managed by GPRM are MarBrisa, a Hilton Grand Vacations Club Resort, Carlsbad Inn Beach Resort, Carlsbad Seapointe Resort, Coronado Beach Resort, Grand Pacific Palisades Resort & Hotel, Indian Palms Vacation Club, Red Wolf Lakeside Lodge, Red Wolf at Squaw Valley, RiverPointe at Napa Valley, San Clemente Cove Resort, Southern California Beach Club, Villa L’Auberge, Mountain Retreat and the Ali'i Kai Resort in Hawaii.

Grand Pacific Resort Management is one of the oldest and largest vacation ownership companies based in California. Servicing over 45,000 owner-families every year, it manages over 1,000 units in California and Hawaii. For more information visit http://www.gprmgt.com or call Sharrie McIntosh at 760-431-8500.

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