“LifeWIRE’s interactive messaging service, including two-way texting interactions, will provide our case managers and health coaches with the ability to check-in with their patients on a much more frequent basis," notes Claire Levitt
White Plains, NY (Vocus/PRWEB) January 25, 2011
Alicare Medical Management, one of the nation’s leading care management solution providers and a member of the Amalgamated Family of Companies, announces implementation of LifeWIRE’s interactive mobile messaging platform to further enhance AMM’s communication with its patients.
According to Claire Levitt, president, Alicare Medical Management, “Even though we already provide around the clock services to our patients, LifeWIRE now provides another medium that expands our reach to patients when they need us,” she says. “LifeWIRE’s interactive messaging service, including two-way texting interactions, will provide our case managers and health coaches with the ability to check-in with their patients on a much more frequent basis, and to provide more consistent care,” Levitt adds.
By using LifeWIRE’s text and email messaging, nurses can monitor a patient's status, remind them to take their medications, adhere to their treatment plans and keep their doctor appointments.
“Not all patients we support have access to a computer, but today nearly everyone has a cell phone and can use text messaging. LifeWIRE even addresses some of the language barriers associated with our non-English speaking patients,” Levitt notes.
“LifeWIRE services allow providers to connect with patients in a more seamless manner, and more importantly, on a level that is more accessible for them. Text messaging is an ubiquitous technology that fits with the lifestyles of today’s patients,” Howard Rosen, MBA, CEO of LifeWIRE, says.
“Our interactive messaging platform is designed to be easily integrated and customized into the daily routine of program participants who are enrolled in care management programs,” Rosen continues. “The LifeWIRE platform enables caregivers or their patients to keep the content of the messages timely, fresh and engaging. As a result, patients and providers have more choices on how to stay connected through Alicare Medical Management’s expanded 24/7 communication platform. In addition, many studies have shown higher engagement levels when patients have the option to stay connected through a text-messaging service.”
About Alicare Medical Management
Alicare Medical Management, a member of Amalgamated Family of Companies, is a national leader in developing care management solutions that promote cost savings and patient satisfaction. Alicare Medical Management’s call center is open 24-hours a day, 365 days a year to provide maximum access and assure optimum program effectiveness. The Company’s services include: 24-hour Nurse HelpLine, Utilization Management, Maternity Management, Case Management, Disease Management, Health Coaching and Wellness, Independent Physician Review, Medical Claims Review and Hospital Bill Auditing. Alicare Medical Management holds four URAC accreditations for Utilization Management, Case Management, Health Call Center and Independent Review. For more information, visit: http://www.alicaremed.com.
LifeWIRE® is a mobile communications and health information solution provider (based in Toronto, Canada and Annapolis, Maryland). LifeWIRE’s patent-pending technology turns a standard cellular phone or smart phone into a health management tool. Its patient-friendly, wireless solution incorporates remote management and monitoring systems that facilitate proactive management of disease conditions and promotes wellness through virtually any mobile system in the world. For more information, visit: http://www.lifewiregroup.com.
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