Colorado Springs, CO (Vocus/PRWEB) January 26, 2011
BlueFolder, Inc., the leader in Field Service Management solutions for small and medium-sized service organizations, today announced a series of milestones driven by its Software-as-a-Service-based (SaaS) solution. Launched seven years ago, BlueFolder provides hundreds of clients worldwide — in industries as divergent as medical equipment and property maintenance — a web-based solution for field service management, scheduling, job tracking and billing. BlueFolder’s 2010 milestones included:
BlueFolder also added significant functionality to its offering in 2010, including full mobile support for field workers, improved workflow for service request lists, better customer service records, multiple improvements to its customer portal and user dashboard, expanded reporting and enhancements for account managers.
“Even with a potential economic upturn, market-wide pressure on companies to increase profits and serve their customers more efficiently is going to remain a factor,” said Tim Newcome, CEO of BlueFolder. “2010 was a very good year for BlueFolder, but more importantly, it was a great year for our customers. We’re hearing a lot of success stories about how we’re helping their teams work better together and keep customers happy, and that’s why I’m looking forward to 2011.”
BlueFolder, Inc. is a leading provider of Field Service Management solutions. The company’s award-winning application delivers a simple and accessible web-based solution for businesses to manage their service teams, customer support, work orders, shared scheduling and billing. Companies of all sizes use BlueFolder to achieve an immediate return on investment by significantly increasing efficiency and reducing operational costs. As a result, users achieve sustainable competitive advantage while delivering superior customer experience. BlueFolder offers multiple subscription levels, priced on a monthly basis, and does not require an annual commitment. BlueFolder is a privately held company headquartered in Colorado Springs, Colorado. For more information, visit BlueFolder's website at http://www.BlueFolder.com or call 866.253.2583.
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