(PRWEB) October 01, 2011
Questar, a leading research organization dedicated to helping restaurants and retailers drive sales through improved customer loyalty, announced today that it will be presenting at the 2011 Fast Casual Executive Summit in Chicago, IL. Joe Stanton, Vice President at Questar, will both present and moderate a panel discussion on the topic “De-coding Multichannel Messages - Practical Uses for your Guest Feedback”. The session will address the importance of linking guest feedback scores to financial success and integrating feedback systems to provide better insight on the entire customer experience. Panelists for the session will include Marc Simon, CEO at Rubio’s, David Marko, SVP of Professional Services at Clarabridge, and Collin Holmes, CEO at Chatmeter.
This unique gathering will bring together a select group of top executives from the fast casual segment to further establish best practices through peer collaboration and executive education. These sessions are designed to foster the exchange of ideas and innovations covering the industry’s top strategic issues.
Among those representing Questar will be Joe Stanton, Questar’s Vice President, and National Account Managers Alan Vilensky and Mark Kovatch. Questar will also be distributing a copy of their newest white paper: “How Custom-Designed Feedback Programs Are Driving Sales Growth”.
To learn more about the Fast Casual Executive Summit please visit http://www.fastcasualsummit.com
To download Questar’s white paper visit http://www.fastcasual.com/whitepapers/company/2893/Questar
Questar pioneered the introduction of the “sales receipt survey” nearly 25 years ago and has since collected over 150 million surveys in 40 languages across 25 countries. Questar provides custom-designed guest feedback programs that directly link to sales performance. For more information please visit http://www.questarweb.com.