People want someone in their corner, taking responsibility to help find solutions for problems that the healthcare system pushes back on them.
Austin, TX (PRWEB) October 03, 2011
For over fifteen years, The Karis Group has provided a Patient Advocacy service to members of health benefit plans across the country. The company works directly with plan members to negotiate or mediate medical bills with hospitals, doctors or other health care providers on their behalf. Each year, they save more than 20 million dollars on members’ medical bills.
Every day, The Karis Group’s staff talks with hundreds of people to help them navigate a frustratingly complex healthcare system. “Listening to people’s challenges and understanding that the system is getting more, not less, complicated, we felt compelled to develop a service that was by contrast simple, comprehensive and enjoyable. People want someone in their corner, taking responsibility to help find solutions for problems that the healthcare system pushes back on them. Whether the issue is sifting through mounds of paperwork, researching options, resolving disputes or anything else the system throws back on patients, we are simply going to take responsibility and do what is necessary to solve the problem” explained Levi Smith, CEO of The Karis Group.
In light of the need and opportunity to help, The Karis Group is launching a new service, Kare360. Members will have unlimited access to the company’s Kare360 Advisors for an affordable monthly fee. Anyone in the United States can sign-up, whether he or she is uninsured, covered by a group or individual health plan or somewhere in between. Subscription plans for individuals, couples and families are available by visiting the Kare360 website.
“Our team is extremely excited about the new Kare360 product. Attentive and thorough service has been our hallmark. We are looking forward to solving more problems and answering more questions” said Mike Martin, VP of Healthcare Services for The Karis Group. The company is relying on word-of-mouth referrals including social media channels such as Facebook, Twitter and LinkedIn to help broadcast the message. Levi Smith elaborated, “We are committed to delivering a service experience that people will find worth sharing. We know that is a high bar, but it aligns with our mission, which is to have a transformational impact through our company, products and services. We have assembled a wonderful team who consistently delight customers and live out of our core values.”
Consumers can visit the Kare360 website to become a member and begin enjoying the benefits of having a Kare360 Advisor only a click or call away. The site includes an introductory video and a live chat to help consumers understand the service and get questions answered. Kare360 can also be found on Facebook or Twitter.
About the Karis Group
The Karis Group, Inc. is an Austin, Texas-based company founded in 1996. The company is focused on helping people successfully navigate the challenges presented by today’s complex and fragmented healthcare system. The Karis Group’s Patient Advocacy service is included in a wide variety of health benefit plans to help plan members with medical bills not covered by health insurance. In recent years, The Karis Group has been recognized as one of the Best Places to Work and one of the Healthiest Employers in Central Texas. Feedback from individuals the company has had the privilege of assisting can be found on Twitter.