Self Paced Online Course Addresses How to Successfully Approach Difficult People in a Step by Step Way

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Got Conflict? Dr. Janati, an instructor at the University of Minnesota, announced the release of her new top ranked self paced online learning course entitled, “Protect Yourself from Control Dramas.” The course is available at – visit click on courses, then “Protect Yourself from Control Dramas.” Dr. Janati helps people identify and protect themselves from common control dramas that arise when individuals become defensive. Once one can recognize the behaviors that surface during defensive reactions, over 101 ways to constructively respond to others is discussed. The goal of this course is to help you set healthy boundaries and ultimately find your, “Conversation Peace.”

Dr. Jody Janati

“People Don’t Change; Responses Change”

Register for the self paced online course at "Protect Yourself From Control Dramas," by Dr. Jody Janati and receive your first lesson via email immediately.

▪What is a Control Drama: How Do We Interact without Tension?
▪How to Recognize Intimidator Behavior
▪How to Recognize Poor Me Behavior
▪How to Recognize Interrogator Behavior
▪How to Recognize Aloof Behavior
▪Assertive Communication Creates Balance for Any Control Drama
▪What do Effective Assertion Models Look Like in Action? A Step by Step Guide to Three Successful Techniques
▪How to Balance Your Conflict: 101 Things to Say & Do during Difficult Interactions

Most people have come to accept that conflict is inevitable, but what they may not realize is most of us use control dramas to essentially “get our way with others” to gain attention and power. We get our way with others by making them pay attention to us and then elicit a certain reaction from them to make ourselves feel fulfilled. The positive feelings we gain are won at the expense of the other person and this often causes imbalance and drama in our interpersonal relationships. In this course you’ll learn about common control dramas and how to negate them through step by step applied approaches that really work.

Jody Janati, Ed.D. currently teaches in the Communication Studies Department at the University of Minnesota. She has an Ed.D. degree in Organizational Leadership and her primary interest area pertains to interpersonal conflict resolution strategies. As an author and independent consultant, she offers a variety of public and professional workshops on conflict reduction tactics and effective interpersonal communication skills. There are a number of conflict management workshops offered each year, yet rarely does the facilitator tell participants exactly what should be said or done. This fact, along with her graduate degree in Communication, is precisely why Dr. Janati considers the step by step approach, her primary focus. Visit her at


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