Michael (Miller) understands first-hand how to motivate his team to deliver the exceptional level of customer service and genuine caring for which Petplan is well known.
Philadelphia, PA (PRWEB) October 05, 2011
Petplan Pet Insurance, America’s top-rated pet insurance company, has named Michael Miller as its Director of Business Development. After 20 years of success working with both Fortune 500 financial services corporations and technology driven start-ups, Miller brings his skills – and his Six Sigma Black Belt certification – to Petplan, one of the fastest-growing companies in America.
“We are delighted to have Michael join our team,” says Natasha Ashton, Co-Founder and Co-CEO of Petplan Pet Insurance. “He’s an energetic, results-driven leader with a keen eye for identifying partnership and new business opportunities. His ability to utilize technological innovations to help improve customer relations dovetails perfectly into our overall objective of providing as many pet parents as possible with the right tools to provide the very best health care to their four-legged family members.” Ashton continued, “And, as a pet parent himself, Michael understands first-hand how to motivate his team to deliver the exceptional level of customer service and genuine caring for which Petplan is well known.”
Miller, who holds an MBA from Villanova University and served as an Aircrew Rescue Swimmer with the United States Navy, honed his leadership and planning skills at companies such as JPMorgan Chase, Medtronic and PHH/Cendant Mortgage. Most recently, Michael worked with CareerBuilder, where he focused on systemic improvements that enhanced the overall client value and established strong consulting relationships with new clients.
“I am extremely excited to join the Petplan leadership team. The passion and vision Natasha and Chris have for Petplan – and pets – is evident in every aspect of the business, from our customer touch points to our strategic partnerships and beyond. I look forward to helping further build upon our strong foundation of service by anticipating the needs of our partners and customers and delivering the best product and experience possible.”
“I also have a personal interest in working with Petplan,” Miller adds. “When our Golden Retriever, Logan, fell gravely ill with hemangiosarcoma, a rare, rapidly growing and highly invasive form of cancer, I was truly shocked by the cost of his veterinary care and the idea that I could be forced to make a financial decision instead of a quality of life decision. The emotional toll on our family was tremendous, as was the reality of the expense of the truly difficult ordeal. Logan’s battle highlighted to me the importance of planning for peace of mind from unexpected vet bills. That experience sparked my interest in the pet health insurance industry, and ultimately led me to this extraordinary opportunity with Petplan.”
As America's top-rated pet insurance provider and the only pet insurance company to have been included on Inc. Magazine’s list of 500 fastest growing privately held companies in America, Petplan, through one or more licensed insurers, offers customizable policies to meet any coverage requirements and budget for pets of all/any age. The policies offered by Petplan cover all hereditary and congenital conditions for the life of the pet – without dollar limits per condition. For information, visit http://www.GoPetplan.com or call 1-866-467-3875.
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