Leading Client Lifecycle Management Solutions from the End-User Perspective are Identified in EMA Radar Report

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New EMA Radar Reports examines 12 industry-leading Client Lifecycle Management (CLM) technologies

A number of automated solutions for client lifecycle management are available and the ones EMA has identified in our research have displayed impressive breadths of capabilities while achieving very reasonable cost-effectiveness.

Enterprise Management Associates (EMA), a leading IT and data management research and consulting firm, today announced the release of its newest EMA Radar Report titled, EMA Radar for Client Lifecycle Management: Q4 2011. Created to assist IT professionals in selecting the right CLM products, EMA has identified the leading vendors in this space based on key criteria defined by EMA Managing Research Director Steve Brasen.

In the modern era, workforce productivity is directly reliant on the availability and performance of IT resources. Desktops and laptops, in particular, have evolved into critical resources for achieving organizational goals, and any failures or performance degradation with these endpoint systems can result in significant impacts to workforce effectiveness. Ensuring optimal provisioning, configuration, performance, and maintenance of user workstations from initial deployment through final retirement is the focus of CLM. Recognizing the importance of CLM, enterprises have greatly expanded their adoption of automation platforms for endpoint management.

The EMA CLM Radar Reports provides the analysis of the leading solution suites to guide organizations toward the most effective product set to meet their needs. Functional comparisons of the product sets incorporate reviews of features across the breadth of CLM disciplines, including asset management, system deployment, application management, patch management, service management, endpoint virtualization support, automated power management and security and compliance.

“The deployment, monitoring, and maintenance of desktops and laptops is an essential role of business IT support organizations, but processes and requirements have become so complex it is simply not possible to manage them through purely manual processes,” reports Brasen. “Fortunately, a number of automated solutions for client lifecycle management are available and the ones we’ve identified in our research have displayed impressive breadths of capabilities while achieving very reasonable cost-effectiveness.”

The CLM Radar Report provides a detailed, comparative study of products from the following vendors:

*Absolute Software
*CA Technologies
*Dell KACE
*FrontRange Solutions
*Hitachi Data Systems
*Hewlett Packard

The complete EMA Radar for Client Lifecycle Management: Q4 2011is available online at: http://www.enterprisemanagement.com/research/asset.php/2095/EMA-Radar-for-Client-Lifecycle-Management:-Q4-2011

The EMA Radar for Client Lifecycle Management: Q4 2011 is available for free at: http://www.enterprisemanagement.com/research/asset.php/2096/Free-Summary---EMA-Radar-for-Client-Lifecycle-Management:-Q4-2011

About the EMA Radar Report
The EMA Radar Report delivers an in-depth analysis of industry-leading vendors and vendor products, including their overall market position in comparison with other vendors. This information is laid out in an easy-to-decipher, detailed Radar Chart - which includes the composite score for each vendor – making it simple to see how vendors measure up in the market, as well as against other vendors. The EMA Radar report also provides a detailed discussion of methodology and criteria, a high-level market segment overview, a comprehensive analyst write-up on each vendor, as well as an evaluation of software products based on five key dimensions:

1. Ease of Deployment & Administration: This dimension rates vendors on start-up cost and effort, as well as ongoing operational cost and effort. Ease of Deployment is measured by scoring implementation timeframe, support, professional services, training, and auto-discovery factors. Ease of administration and automation of management are measured for the Administration component.
2. Cost Advantage: Considering licensing models, the price for a license, as well as maintenance costs, this dimension scores products on their relative price advantage when compared to others in the market. Low price, flexible licensing model, and reasonable maintenance costs are aw awarded the highest scores.
3. Architecture & Integration: This dimension assesses the strength and extensibility of the core architecture, as well as the ease of integration and availability of existing modules for integration with other products.
4. Functionality: This dimension assesses the features of the products on a number of important factors for the product category. Completeness of the product features, as well as ease of use is measured.
5. Vendor Strength: This dimension considers not just the vendor’s financial strength and presence in the market but also their vision, market credibility and partnerships/channels to reflect their overall strength as a supplier.

About EMA
Founded in 1996, Enterprise Management Associates (EMA) is a leading industry analyst firm that specializes in providing deep insight across the full spectrum of IT and data management technologies. EMA analysts leverage a unique combination of practical experience, insight into industry best practices, and in-depth knowledge of current and planned vendor solutions to help its clients achieve their goals. Learn more about EMA research, analysis, and consulting services for enterprise line of business users, IT professionals and IT vendors at http://www.enterprisemanagement.com or blogs.enterprisemanagement.com. You can also follow EMA on Twitter at http://twitter.com/ema_research or Facebook at http://www.facebook.com/pages/Enterprise-Management-Associates-EMA/232626436757941


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Raleigh Gould