It is a unique opportunity to deliver an enterprise-grade telephony and call center platform at a fraction of the cost of legacy proprietary systems.
Fredericton, NB (PRWEB) October 12, 2011
Indosoft Inc., developers of Q-Suite and providers of Contact Center technology solutions to the global marketplace, today announced the launch of its Certified Reseller Program for Value Added Resellers (VAR), Cloud Service Providers and Telecom Techs across the world. Designed to enable and support traditional telecom and call center specialists in setting up and managing deployments of Q-Suite, a sophisticated ACD and Dialer software solution for Asterisk based Contact Centers, this program seeks to develop long-lasting relationships with resellers.
Q-Suite 5.5, with its unique ACD and Dialer for Asterisk, delivers feature rich multi-tenant software for both Premise based and Cloud centric contact center installations. This Asterisk based IP contact center platform provides power, innovation and flexibility for successfully managing the ever increasing customer interactions of modern call centers. Q-Suite 5.5 leverages the advantages of Asterisk, Linux, Apache and MySQL to provide an open architecture with unsurpassed functionality required for a high end contact center solution, while dramatically reducing costs of ownership and operation.
“Next-generation customer contact centers require an ACD and Dialer software capable of delivering advanced features in all aspects of contact center technology and management ," said Gabe Bourque, Chief Operating Officer at Indosoft. “This program prepares resellers to target small, medium and large contact centers with a technology solution based on Asterisk, the leading powerhouse of IP PBX and VoIP. It is a unique opportunity to deliver an enterprise-grade telephony and call center platform at a fraction of the cost compared to the legacy proprietary telephony systems. It also provides resellers with the full backing of Indosoft's support and industry expertise.”
Indosoft Inc. is the developer of Q-Suite, an ACD and Dialer software for Asterisk based contact centers. Q-Suite is a full feature call center ACD and Dialer capable of meeting the most complex demands of modern customer contact centers. Indosoft Inc. provides global turnkey installations and software management of Q-Suite for inbound, outbound and blended contact centers directly, as well as through its resellers. Q-Suite ACD is also available for license to vertical applications and comes with a mature API for CTI integration with libraries available in .NET, java and XML.