Televerde Creates Client Success Department to Deliver on Market Imperatives for Insight, Best Practices, Convenience

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Televerde, the leading B2B provider of sales pipeline development solutions that drive increased revenue by integrating contact data, marketing automation and world-class tele services, has announced the creation of its Client Success Department.

Televerde

Televerde is continually motivated by excellence

Televerde, the leading B2B provider of sales pipeline development solutions that drive increased revenue by integrating contact data, marketing automation and world-class tele services, has announced the creation of its Client Success Department.

The department, which is comprised of a cross-functional group of Televerde’s most experienced, skilled and knowledgeable staff assigned to each client, is designed to enable the company to deliver on key market imperatives with focus, specialization and flexibility. Tangible benefits to clients include:

  •     A convenient, single point of contact for clients to communicate directly with whom will serve as the liaison to the Televerde team of specialists dedicated solely to their success.
  •     Actionable, insightful responses supported by specialists with market expertise who implement best-in-class practices.
  •     Results driven by manageable metrics that clearly illustrate the revenue value and ROI of the programs Televerde implements for its clients.

“Televerde is continually motivated by excellence,” explains James H. Hooker, President & CEO. “With today’s complex market conditions, helping our clients navigate the ever-changing modalities of sales and marketing alignment is paramount. This is the primary driver for the new Client Success Department which enables us and our clients to deliver on this imperative.”

Each team within the new department is assigned to a specific client and is solely dedicated to their success by ensuring that their programs are being executed to optimize performance and results.

To lead the new department, Televerde has named Michelle Cirocco as Vice President of Client Success. “Michelle has been with Televerde for more than 12 years and has collaborated with many of her peers and our clients to optimize campaign success,” says Hooker. “Her experience and deep knowledge brings an unequalled level of insight and value to the Client Success organization which I’m confident will produce desired outcomes.”

“We have always been focused on client success,” says Cirocco. “The Client Success Department enables us to deliver even higher levels of excellence, market expertise and best practices while strengthening the strategic foundation of our relationship with clients and improved performance of their demand creation campaigns.”

Televerde’s clients include many leading high-tech SMB, enterprise and high-growth companies and their channel partners. The company has supported the demand creation and sales pipeline development needs for more than 2,000 companies since its inception in 1995. SiriusDecisions has recognized the skills and expertise of Televerde’s staff, as well as its processes, technology, range of services, and significant proprietary database that collectively create benefits for clients.

Televerde is the leading B2B provider of sales pipeline development solutions that drive increased revenue for our clients by integrating contact data, marketing automation and world-class tele services. We identify new customers, accelerate and convert sales opportunities, and discover fresh, actionable market insight. The outcomes we produce are improved performance of your sales pipeline, net new top-line sales revenue growth, measurable return on marketing investments, and sales & marketing alignment. For more information, visit televerde.com or call +1 888-787-2829.

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Larry Fleischman
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