Computer Troubleshooters Franchise Opens in Honolulu

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Computer Troubleshooters, the largest international network of franchise owners providing onsite computer and IT services to small businesses and homeowners, has opened its newest franchise in Honolulu.

Robert Ivanoff, who has more than 20 years experience in the computer services industry, joins the Computer Troubleshooters family of more than 450 franchises worldwide. Computer Troubleshooters specialists are fully trained and expert at pinpointing a broad range of computer and technology challenges.

“I would expect our top product will be our “On Demand” PC repair and maintenance services for home and business users,” Ivanoff said. “We’ll provide on-site services at a very reasonable hourly rate or for a fixed fee for carry-in services.”

When it comes to small businesses and home-office users, Computer Troubleshooters provides a Business Enhanced Support Technology (BEST) Service, providing:

  •     24/7 monitoring and help desk
  •     Internet telephone (or voice over IP) service, which can save up to 60 percent on overall telephone costs.
  •     Data backup
  •     Disaster recovery service

Computer Troubleshooters also provides computer training, networking so two or more computers at your home or office are connected, application installation and support, computer security analysis, virus/spyware protection/removal, and regular cleaning and maintenance.

“As part of the Computer Troubleshooters organization, we have access to more than 1,200 technical experts, as well as the tools, training, and special vendor partnerships that make us the perfect partner for any of the technology needs of our customers,” Ivanoff said.

Ivan off’s team will provide services to residents and small-business owners in Honolulu, including Waikiki, from its service center at 465 Kapahulu Ave, Suite 106 and can be reached at 808-529-8888. Their website is

About Robert Ivanoff
Ivanoff has been an independent IT consultant in Hong Kong for more than six years. He served as Head of Enterprises Networking and Operations for Nortel Networks Asia and was Senior Vice President and Head of Managed Services, Global Technology and Infrastructure for ABN Amro Bank, based in Singapore.

About Computer Troubleshooters
Computer Troubleshooters provides a full range of computer and technology solutions to small-business owners and private home users. Services range from onsite and remote support services on demand to monthly monitoring and service plans, virus and spyware remediation and protection, VoIP Telephony, Cloud Computing, Web development and many more technology services. Computer Troubleshooters also offers the world’s only “No-Downtime-Guarantee” for customers on their BEST service plan. Launched in 1997, Computer Troubleshooters now has more than 450 franchises worldwide with more than 1,200 technicians in more than 28 countries. Ranked by Entrepreneur Magazine, Franchise Business Review, and as a top technology franchise. For more information, contact Computer Troubleshooters by telephone at 1.877.704.1702 or visit


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Richard Warren
Computer Troubleshooters
(919) 567-0055
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