Rise of Instant Messaging in the Workplace Drives Demand for Corporate Archiving to Ensure Data Protection and Regulatory Compliance

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ArcMail’s New Archiving Solution Stores and Instantly Retrieves Yahoo!®, AIM®, MSN® and Other Instant Messaging Data, Combines with Email Archiving to Provide Centralized Archiving Services

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Instant messaging is clearly valued by businesses of all sizes today. But the proliferation of this communication medium also comes with an increased need to properly address regulatory compliance, e-discovery and liability protection issues.

Instant messaging (IM) solutions bring the benefits of rapid-fire communications, increased productivity and ease of collaboration to today’s organizations, but they can also deliver harmful business setbacks if proper measures are not put in place to safeguard and easily retrieve the critical corporate data that they generate over time.

As a provider of universal archiving solutions that address multiple business issues, ArcMail Technology, Inc. is focused on delivering new levels of compliance, data discovery and liability protection to the thousands of organizations that rely upon instant messaging. The company today announced ArcMail for Instant Messaging, a new IM archiving appliance that works with all the most popular IM platforms including Yahoo!, AOL Instant Messenger® (AIM) and MSN.

“Instant messaging is clearly valued by businesses of all sizes today,” said Rory Welch, CEO of ArcMail. “But the proliferation of this communication medium also comes with an increased need to properly address regulatory compliance, e-discovery and liability protection issues. Not having access to this sensitive data over time can be potentially damaging or costly, yet many organizations today have failed to deploy effective archiving and retrieval solutions.”

ArcMail for Instant Messaging is specifically designed to encode, index and archive all instant messaging conversations. Archived conversations can be searched, located and retrieved in seconds. The solution works in conjunction with Defender, ArcMail ‘s award-winning email archiving appliance, to securely store all incoming and outgoing instant messaging and email data – including all associated links, files and attachments – in a single, centralized location. Access to that data is then available via a single easy-to-use interface, making data discovery both simple and efficient for busy IT administrators, chief legal officers and other users.

"Archiving instant messaging conversations is absolutely vital for any organization given the large proportion of content that flows through IM systems, and the legal and regulatory requirements to preserve business records in these communications," said Michael Osterman, principal at Osterman Research. "Organizations of any size and in any industry should archive their IM conversations just as they should email and other content."

Adds Welch, “We’re pleased to build upon our industry leadership by addressing the data protection demands of the industry’s most popular communication platforms. Since many instant messaging solutions do not offer their own long-term archiving capabilities, businesses that make use of these platforms are in vital need of a way to secure their valuable data and communications, while also ensuring that critical compliance requirements are being met.”

Backed by ArcMail’s advanced hardware archiving technology, the new appliance is also designed to ensure that all internal communication stays internal – behind the corporate firewall, and safe from corruption by outside sources.

Important Step in ArcMail’s Universal Archiving Strategy
ArcMail for Instant Messaging represents yet another step in ArcMail’s strategy to provide a universal archiving solution, with offerings that span multiple document types including email, instant messaging, private social networking conversations and other data. The product follows the company’s recent launch of an archiving appliance for Salesforce.com™ Chatter, the real-time enterprise collaboration platform, as well as ArcMail Guardian, an email archiving solution for Google Apps™ email. Guardian integrates with ArcMail Defender to provide a single, centralized approach to email archiving, covering Google Apps email, Microsoft Exchange and other widely used email platforms.

Priced starting at $9,979, ArcMail for Instant Messaging comes bundled with an ArcMail Defender email archiving appliance and is now available for order through ArcMail resellers across North America.

Follow ArcMail on Twitter at http://twitter.com/#!/ArcMail and on Facebook at http://www.facebook.com/pages/ArcMail-Technology/203533006340014.

For more information, visit http://www.arcmail.com.

About ArcMail Technology
ArcMail is a world-class trusted provider of scalable solutions that address multiple business issues through best-in-class email technologies and services. For more information, visit http://www.arcmail.com or call 318-841-1151.

The company, brand and product names are used herein for identification purposes only and may be the trademarks or registered trademarks of their respective owners.


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Paula Johns
Paula Johns Communications
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