IceWarp Customers are Largely Immune From BlackBerry Outage

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IceWarp customers with Blackberry BlackBerry devices were largely unaffected by the Research in Motion (RIM) outage, global messaging and collaborations solutions provider announced Friday. IceWarp’s architecture allows its users to bypass the RIM infrastructure and connect a BlackBerry device directly to the corporate e-mail server.

“Advantages are obvious,” concludes Mr. Goc. “Your emails are not dependent on the RIM datacenter behavior, your emails are stored on your company’s own server, and you can still use your favorite BlackBerry device!”

IceWarp’s standards-based architecture allows BlackBerry devices users to bypass the RIM infrastructure.

IceWarp customers with Blackberry BlackBerry devices were largely unaffected by the Research in Motion (RIM) outage, global messaging and collaborations solutions provider announced Friday. IceWarp’s architecture allows its users to bypass the RIM infrastructure and connect a BlackBerry device directly to the corporate e-mail server.

IceWarp’s architecture is based on universal standards, doesn’t depend on any client and supports all mobile devices currently on the market, including the just-announced iPhone 4S iOS5 with the new capability of syncing reminders (tasks) and secure email encryption using S/MIME certificates.

“The outage reached monstrous proportions because of the RIM email synchronization structure,” explains Ladislav Goc, IceWarp President. “When you activate a BlackBerry device, it sends your mail server information, username and password to the RIM global data center. Then the BlackBerry mail server uses the email connection information to retrieve messages from your corporate email, put them into the Blackberry servers and then push them back to your BlackBerry device. Such dependency is very dangerous. If the RIM servers are affected, millions of people are cut from their business-critical applications.”

While BlackBerry devices are gradually losing their market share, IceWarp believes they still have a future in the corporate world.

“Millions of businesses are used to them, and the only bottleneck that needs to be removed is the RIM synchronization dependency,” continues Mr. Goc. “We solved this problem some time ago. With IceWarp Server installed in your office or your data center you can cut the RIM infrastructure out.”

IceWarp recommends the following steps to remove the RIM server synchronization dependency:

1.    Install IceWarp server.
2.    Install synchronization software based on SyncML or ActiveSync standards to your BlackBerry device.
3.    Set synchronization to your IceWarp server. The standard "RIM Route" will be replaced by direct synchronization of the BlackBerry mobile device with your corporate email without going through the RIM datacenter.

“Advantages are obvious,” concludes Mr. Goc. “Your emails are not dependent on the RIM datacenter behavior, your emails are stored on your company’s own server, and you can still use your favorite BlackBerry device!”

To see demonstration of the IceWarp based RIM devices synchronization, please join our free Webinar at: https://www2.gotomeeting.com/register/176709906

Already recognized as a leading email solutions provider and a viable Microsoft Exchange alternative, IceWarp (formerly Merak Mail Server) is deployed in more than 20,000 organizations and supports over 50 million users worldwide. The company disrupts the messaging category by delivering all email, mobile synchronization, SMS, chat, voice and video capabilities in one integrated, extremely secure and easy-to-deploy solution. Its customers include such market leaders as Marriott International, Inc., Verizon Communications, Inc., Russian Space Agency, as well as small to midsized firms.

For more information, please visit IceWarp (http://www.icewarp.com) on Twitter and Facebook.

ABOUT ICEWARP
IceWarp is an emerging provider of comprehensive messaging solutions for every business class, size and niche. Building upon a decade of enterprise e-mail platforms experience, IceWarp offers organizations an all-in-one highly secure solution that enables their mobile workforce to communicate through any platform, be it e-mail, mobile synchronization, chat, SMS, voice or video. The highly scalable product can easily be used by organizations of all sizes, from SMBs to large corporations, delivering ease of deployment, exceptional reliability and scalability. IceWarp’s solutions are available in over 40 countries through a comprehensive network of distributors.

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Yegor Kuznetsov
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