We used to use traditional pagers to receive customer alerts, but then we discovered the OnPage solution – a much more current and effective technology.
Waltham, MA (PRWEB) October 18, 2011
Onset Technology, creators of OnPage, a smartphone pager application today announced collaboration with North Carolina based Agility Recovery Solutions to provide emergency alert notifications for the company’s disaster recovery operations.
Disaster recovery is serious business, requiring immediate response. But before Agility can respond to disaster, they need to be notified of it. Agility is eliminating the use of traditional notification pager devices and is replacing them with the OnPage smartphone pager application. OnPage is now the first response resource for priority messaging.
Agility Recovery Solutions (Agility), a former division of GE with 21 years of disaster recovery and business continuity experience, provides comprehensive, packaged recovery solutions, consulting services and testing options to businesses across the United States and Canada. Agility works with companies whose business continuity is essential; financial institutions, insurance, professional services, the public sector as well as small business and enterprise level companies. Agility keeps businesses connected to their customers, vendors, employees and community - no matter what.
“Agility is always looking to improve performance and efficiency during a disaster,” says Paul Sullivan, VP & GM at Agility Recovery Solutions, “We used to use traditional pagers to receive customer alerts, but then we discovered the OnPage solution – a much more current and effective technology. We tried OnPage and quickly decided to move our entire first response team to the OnPage solution. It has been working extremely well for us and allows us to respond even quicker to our customers’ needs.”
The OnPage smartphone pager application integrates with the existing Agility communications system. Customers send a priority message via email or phone and it is received immediately so the team can respond. “This is the perfect application of our smartphone pager application OnPage” says Judit Sharon, CEO of Onset Technology, Inc. “We’ve become the first line of defense for the disaster recovery experts. Our OnPage solution is robust, redundant and encrypted hence can be relied upon to replace any pager in any industry.”
The OnPage smartphone pager application solved three key issues for Agility;
First, it provided a more cutting edge technology for the company to rely on for customer alerts. Traditional pager technology is becoming less reliable as narrow banding mandates are forcing some transmission towers to be decommissioned, leaving pager customers without service. OnPage operates over cellular data lines and wireless internet eliminating the need to rely on the pager infrastructure. Since Agility is a technology-forward company and depends on high-tech resources for their customers, it made sense to move to a communication solution that aligns with their corporate directives and culture.
The second key issue OnPage solved for Agility was operational expenses. Agility saw considerable cost savings by moving to the OnPage pager application technology. On average, the company was able to reduce per-person pager service expenses by a remarkable 75%.
Finally, OnPage supports Agility’s mission to keep businesses connected to their customers, vendors, employees and community - no matter what. This is accomplished with the highly reliable, redundant and fully hosted pager service OnPage provides.
About Onset Technology
Onset Technology provides Mobile Messaging Management solutions that ensure communication continuity in emergency situations when everything else fails. Additional Onset solutions include Priority Mobile Messaging and Smartphone Paging, increasing the efficiency and value of corporate mobile communication resources. Onset’s solutions are used by leading organizations in the financial, legal, and healthcare sectors as well as by major federal and local government agencies.
Founded in 1997, Onset Technology is backed by venture capital firms in the U.S and in Israel. The company is headquartered in Waltham, Massachusetts with an R&D center in Israel. 781-916-0040.
About Agility Recovery
Agility Recovery, a former division of GE, is North America’s premier provider of business continuity and disaster recovery solutions to small and midsized businesses. Agility provides robust, sensible and easy-to-implement recovery solutions for an affordable monthly membership fee. For more than 21 years, Agility has ensured that businesses are there for their clients. Our 100% success rate at fulfilling this promise is why our clients and partners include over 7,000 businesses across North America. For more information, go to http://www.agilityrecovery.com or call 866-364-9696.