Traditional Medicinals Leverages QAD Enterprise Applications

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Strategic Information Group Helps Global Leader in Organic, Medicinal Teas Improve Operations with ERP Upgrade

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Strategic continues to be a valued partner in our growth.

Strategic Information Group (Strategic), a full service provider of enterprise technology, quality and regulatory management solutions, announced today that leading herbal tea manufacturer Traditional Medicinals® has gone live on QAD Enterprise Applications.

Traditional Medicinals is a global leader in organic, medicinal teas and other herbal products formulated using pharmacopoeial grade herbs. Founded in 1974 and based in Sebastopol, California, the company maintains a strong commitment to sustainability, rigorous quality control testing, scientific study, and clinical research.

To meet growing domestic and international demand and support its expanding mission of quality and sustainability, Traditional Medicinals needed the right enterprise technology. A long-time user of QAD Enterprise Applications, the company called on Strategic as its enterprise technology partner to upgrade its system from QAD eB2.1 to QAD Enterprise Applications 2010 Standard Edition (QAD 2010 SE), which includes the latest QAD .NET user interface (UI). Strategic also provided validation tools and services. From inception to go-live the project took just four months.

With the upgrade, the company expects to leverage new capabilities in the QAD Enterprise Applications suite, along with new features of QAD .NET UI, to improve operational efficiencies, enhance supply chain collaboration and streamline production. Traditional Medicinals also relies on QAD’s track-and-trace capabilities for its supplier audits and sustainability reporting.

“We’ve worked with Strategic for almost every aspect of our QAD installation. They have assisted in implementations of QAD and the .NET interface, helping us to navigate a complex process involving every department,” said Jeffrey Flasher, vice president of information technology for Traditional Medicinals. “Strategic provided onsite trainings, individual module configurations, and custom programming. They also provided group and individualized training on browses and custom browses for our Finance and IT departments, working closely with key staff to develop repetitive lookups with changing criteria, as well as custom scripts to automate procedures. Strategic’s support with training and troubleshooting, especially altering existing procedures for the .NET environment, was crucial to our success.”

Strategic’s technical team played a key role in the customizations, browse development and training for QAD .NET UI, enabling new features in the customizable browses for fast, easy user access to accurate information. The updated reporting framework also allows the company to streamline reports and processes, and simplify its IT management.

Traditional Medicinals also called on Strategic to install its new QAD ERP system on Linux servers. The company expects to improve its IT infrastructure, lower costs and increase efficiency with the improved uptime, reliability, security, and flexibility the Linux platform can provide.

“All the members of the Strategic team have extensive experience with the disciplines involved and know how to make the best use of the applications in our environment,” said Flasher. “With the latest releases of QAD it has become even more important to us that we make use of the new capabilities, and Strategic has proved well versed in the latest QAD tools. Traditional Medicinals has used QAD for over 10 years, and Strategic continues to be a valued partner in our growth.”

Traditional Medicinals®
Providing the highest quality herbal products since 1974, Traditional Medicinals incorporates the art of traditional herbal formulating according to well-defined systems of Traditional Herbal Medicine (THM), with the most modern scientific methods of quality control. Some of its best selling medicinal herbal teas include Organic Smooth Move®, Organic Throat Coat® and Organic Mother’s Milk®. Traditional Medicinals is the largest Fair Trade Certified herbal tea company in the United States. The company uses pharmacopoeial grade herbs and is committed to the scientific study of their products, including rigorous quality control testing, following Good Manufacturing Practices (GMP), and sponsoring clinical research. Products can be found in health and natural food stores, nutritional shops, grocery supermarkets and drug stores throughout the United States and Canada as well as in the U.K. and the Netherlands. For more information about Traditional Medicinals, please visit http://www.TraditionalMedicinals.com.

Strategic Information Group helps companies achieve their corporate goals with the application of enterprise technology. Based in Cardiff-by-the Sea, California, Strategic specializes in providing proven solutions for a full range of enterprise applications including ERP, CRM, and QMS. Strategic works with start-ups, multinationals and market leaders to implement their systems on time and on budget, helping them maximize the value of their enterprise technology. For more information visit http://www.strategic.com

QAD Inc. (NASDAQ:QADA - News) is a leading provider of enterprise resource planning (ERP) applications for global manufacturing companies. QAD applications, including SaaS ERP provide critical functionality for managing manufacturing resources and operations within and beyond the enterprise, enabling global manufacturers to collaborate with their customers, suppliers and partners to make and deliver the right product, at the right cost and at the right time. Manufacturers of automotive, consumer products, electronics, food and beverage, industrial and life science products use QAD applications at approximately 6,100 licensed sites in more than 90 countries and in as many as 27 languages. For more information about QAD, telephone +1 805 684 6614, or visit the QAD Web site at http://www.qad.com.

“QAD” is a registered trademark of QAD Inc. All other products or company names herein may be trademarks of their respective owners.

For additional information, contact: Shaw Coates Strategic Information Group +1-760-697-1057 shaw(at)strategic(dot)com

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